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Cathleen Draper

Updated on April 03, 2025

Convoso has developed an AI-powered Intelligent Virtual Agent to handle the tedious tasks and improve efficiency for contact centers.

Too often, businesses bandy about the word “diversity” as a marketing tool, but for these three LA tech companies, diversity means differentiation, innovation and keeping the burning desire for positive change front and center.

Edlio brings in a big round of funding to grow its team and explore strategic acquisitions.

Jenny Lyons-Cunha

Updated on April 03, 2025

Understanding the inner workings of the customer’s world is key to building a relationship based on proactive planning versus reactive problem-solving. Built In LA sat down with a senior customer success manager from HG Insights to learn how.