Customer Support Manager salary in US
Average Base Salary in US
$83,224
$9,807
Additional Cash Compensation
$93,031
Total Compensation
Median: 80,000
Min: $0K
Max: $200K
How Much Does a Customer Support Manager Make in US?
The average salary for a Customer Support Manager in US is $83,224. The average additional cash compensation for a Customer Support Manager in US is $9,807. The average total compensation for a Customer Support Manager in US is $93,031. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in US.
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Customer Support Manager
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US
US Remote Albuquerque, NM Atlanta, GA Austin, TX Baltimore, MD Birmingham, AL Boise, ID Boston, MA Buffalo, NY Charleston, SC Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Colorado, CO Colorado Springs Fort Collins Greater Boulder Area Greater Denver Area Western Colorado Columbus, OH Dallas-Fort Worth, TX Des Moines, IA Detroit, MI Hartford, CT Houston, TX Indianapolis, IN Kansas City, MO Las Vegas, NV Los Angeles, CA Orange County Madison, WI Memphis, TN Miami, FL Milwaukee, WI Minneapolis–Saint Paul, MN Nashville, TN New Orleans, LA New York City, NY Princeton-Trenton Oklahoma City, OK Omaha, NE Orlando, FL Philadelphia, PA Phoenix – Mesa – Scottsdale, AZ Pittsburgh, PA Portland, OR Providence, RI Raleigh-Durham, NC Sacramento, CA Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA Seattle, WA St. Louis, MO Tampa Bay, FL Washington DC
Salary Insights
Customer Support Manager Salary by gender
The average Customer Support Manager salary for women is $85,292 and the average Customer Support Manager salary for men is $93,886.
Customer Support Manager Salary by Years of Experience
The average salary for a Customer Support Manager with 7+ years of experience is $97,875. The average salary for <1 year of experience is $52,298.
Customer Support Manager Salary ranges
The most common Customer Support Manager salary in US is between $130k - $140k.
Average Operations salaries in US
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,427 | Min: $10K Max: $160K |
| Operations Associate | $61,617 | Min: $4K Max: $181K |
| Desktop Support | $62,480 | Min: $31K Max: $200K |
| Office Manager | $65,957 | Min: $7K Max: $165K |
| Sales Operations Analyst | $70,245 | Min: $20K Max: $215K |
| Technical Support | $70,468 | Min: $0K Max: $215K |
| Implementation Specialist | $79,953 | Min: $38K Max: $235K |
| Customer Support Manager | $83,224 | Min: $0K Max: $200K |
| Business Analyst | $83,239 | Min: $3K Max: $250K |
| Business Intelligence Analyst | $88,047 | Min: $10K Max: $175K |
| Client Success Manager | $89,372 | Min: $30K Max: $250K |
| Operations Manager | $95,008 | Min: $38K Max: $274K |
| Marketing Operations Manager | $96,775 | Min: $27K Max: $220K |
| Senior Business Analyst | $102,317 | Min: $60K Max: $188K |
| Sales Operations Manager | $106,513 | Min: $30K Max: $292K |
| Director of Customer Success | $135,778 | Min: $51K Max: $330K |
| Director of Operations | $141,550 | Min: $0K Max: $350K |
| Vice President of Care | $186,117 | Min: $80K Max: $350K |
| Vice President of Operations | $194,533 | Min: $75K Max: $500K |
| Vice President of Marketing | $200,572 | Min: $0K Max: $505K |
| COO (Chief Operating Officer) | $201,130 | Min: $0K Max: $1065K |
FAQ
Q:
A.
A customer support manager help develop positive customer experiences for new and existing customers.
Q:
How to become a customer support manager?
A.
Though not required, some customer support managers have a bachelor's degree but more importantly, they have several years of experience working in customer service or support.
Q:
How much does a customer support manager make?
A.
The salary range for a customer support manager is $40K-$200K. The average salary for a Customer Support Manager in US is $83,224.
Career Info
Customer Support Manager jobs in US
Skills that affect Customer Support Manager salaries in US
1
Customer Support
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill
Average Customer Support Manager Salary by Company Size
People with the job title Customer Support Manager make the most at companies with 1,000+ employees, earning $94,898 on average.
Recent Customer Support Manager salaries in US
$110,617
Yearly Salary
A Customer Success Team Lead reported a yearly salary of $110,617
1-3 Years of Experience
Male
201-500 Employees
Remote
$81,200
Yearly Salary
A Support Hero Manager reported a yearly salary of $81,200 with +$8,120 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Salt Lake City, UT
$70,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $70,000 with +$7,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Chicago, IL
$83,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $83,000 with +$83,000 in additional cash compensation
3-5 Years of Experience
Female
11-50 Employees
Chicago, IL
$110,000
Yearly Salary
A CSM Manager reported a yearly salary of $110,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
Remote
$91,000
Yearly Salary
A Manager, Support reported a yearly salary of $91,000
1-3 Years of Experience
Female
501-1,000 Employees
Remote
$141,800
Yearly Salary
A Senior Manager, Support reported a yearly salary of $141,800
7+ Years of Experience
Female
501-1,000 Employees
Portland, OR
$124,800
Yearly Salary
A Senior Consultant reported a yearly salary of $124,800
3-5 Years of Experience
Male
501-1,000 Employees
Remote
$121,500
Yearly Salary
A Manager, Customer Support reported a yearly salary of $121,500 with +$12,150 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Remote
$130,000
Yearly Salary
A Manager, Customer Success reported a yearly salary of $130,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Austin, TX