The purpose of the course is to facilitate the understanding of the requirements for a Service management system as they are formulated by the international standard ISO/IEC 20000-1:2018.
elcome to the world's first and only Udemy 101 level course on management of the information technology data center. This course will provide you with a clear, practical, and organized learning journey. You will learn the key data center management principles that many novice managers are unaware of and thus soon tarnish their reputation in todays complex, uncertain and rapidly-changing world of I.T. Join other students in their journey to learn how to become an indispensable and highly sought after manager in the high tech area of any company.