Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead design, development, training, fine-tuning, deployment, and monitoring of AI models. Implement scalable cloud-based AI solutions using Python, collaborate with distributed teams, research new AI technologies, and evangelize AI tools like Anthropic Claude.

Own Moxie’s organic social presence and daily voice across Instagram, TikTok, LinkedIn, Scale Society, and email. Create and execute content calendars, newsletters, and nurture programs; moderate community and social engagement; report on performance and run experiments to improve reach and conversion. Collaborate with Growth, Advocacy, Events, and Design to reduce agency reliance and build an authentic, data-informed brand presence.

Provide multi-channel customer support (phone, email, live chat); troubleshoot software and hardware issues; manage a personal support queue and escalations; collaborate with Product, Engineering, Sales, and Customer Success; and author/update Help Center articles to reduce recurring tickets. Weekend shift availability required.

Lead and own cross-organizational technical programs for ML and robotics platform development, define roadmaps and milestones, remove blockers, align diverse engineering teams, and drive adoption of platform best practices to deliver scalable autonomy and infrastructure outcomes.

Own and execute subscriber retention programs end-to-end to reduce churn and improve LTV. Design save, cancellation, and win-back flows; partner with Marketing, Product, and Analytics; lead a retention analyst; measure program ROI and churn impact; and continuously iterate using retention best practices.

Drive revenue by bridging sales and marketing: develop sales collateral, playbooks, training, and regional GTM campaigns; support field events and sales coaching; define activation strategy, KPIs, and analytics; measure enablement ROI and iterate with product marketing and sales leadership.

Lead pricing and monetization strategy across global markets. Design pricing models and packaging, optimize discounting and payments economics, apply AI/ML analytics to drive revenue and margin, partner cross-functionally with Product, Sales, Finance, and Revenue Operations, govern pricing changes, and enable sales with pricing tools, policies, and training to improve ARR, retention, and profitability.

Lead territory sales for annuity products to bank and broker-dealer advisors, build and manage advisor relationships, execute long-range sales plans, prospect and expand producer base, deliver product education, forecast territory performance, and travel extensively to meet sales goals.

Senior QA Analyst strengthens release confidence by designing and executing test plans, performing manual and supporting automated testing, tracking defects, validating release readiness, collaborating with developers and product owners, monitoring environments and data integrity, and driving continuous improvement in QA processes.

Lead a portfolio of 50-75 mid-market Texas school districts to drive adoption, retention, renewals, and expansion. Manage onboarding, run multi-stakeholder discovery, execute churn mitigation playbooks, deliver training and scalable materials, and mentor junior CSMs while meeting revenue and churn KPIs.