Top Tech Jobs & Startup Jobs in Wilmington, NC

Own technical support for enterprise e-commerce accounts across chat, email, and direct channels. Troubleshoot and resolve complex issues across pixels, integrations, reporting, Moby and data warehouses; use AI copilot to investigate and resolve; coach customers and agencies on best practices; escalate and write actionable reproduction steps for engineering; surface patterns to Product and contribute to KB and runbooks.

Lead and scale the Implementation team to drive goal-based onboarding, accelerate time-to-value, and increase adoption and retention. Own playbooks, capacity planning, metrics (pilot conversion, time-to-first-value, adoption, CSAT), cross-functional handoffs, and escalations. Build an AI-first self-serve onboarding experience in partnership with Product, Support, and CS.

Lead program teams for customer implementations, manage project plans, track metrics, drive process improvements, and communicate product suggestions.

The Strategic Account Executive drives new business growth by engaging enterprise clients, managing the sales cycle, and developing customer partnerships.

This role involves identifying, sourcing, and advancing partnerships with major Health Systems and Payers, as well as managing complex deals and conducting discovery calls with stakeholders.

Conduct background investigations through interviews, documentation, and reporting within strict timelines. Requirements include Top Secret clearance and effective communication skills.

Design and deliver AI-enabled features for a web-based government workflow application using LLMs, RAG, and agentic patterns. Build POCs and production-ready systems, implement orchestration frameworks and prompt engineering, integrate AI/LLM APIs, maintain full-stack apps, establish observability and guardrails, and ensure security and CI/CD practices.

Build and scale real-time backend systems for AI Agents, including orchestration, memory and context management, low-latency inference pipelines, eval frameworks, event-driven workflows, APIs (REST/gRPC), and production-grade observability, partnering with Applied AI and product teams to deploy multi-tenant, enterprise AI agent platforms.

As a Technical Product Manager at Arize, you will strategize and develop the product roadmap, engage customers for feedback, collaborate with cross-functional teams, and integrate market insights into product requirements.

As the Partner Product & Solutions Lead, you will manage technical partnerships, drive integration roadmaps, create content, enable partner teams, and generate co-sell revenue while promoting AI observability solutions.

The AI Sales Engineer will build relationships with customers, lead product demonstrations, handle objections, and act as a domain expert in ML. Responsibilities include collaborating with sales and technical teams to create value propositions and developing educational materials about ML and MLOps.

Analyze and troubleshoot proprietary CRM software issues using SQL and web tools; recommend code fixes and design input; investigate defects and performance problems; evaluate enhancement requests; document root cause analysis; coach helpdesk staff and coordinate fixes and testing with development and QA teams.

Outbound-focused SDR responsible for prospecting enterprise accounts, booking qualified meetings, qualifying using MEDDIC, and handing leads to AEs. Run multi-touch outreach across email, phone, LinkedIn, and video, manage pipelines and automation in HubSpot, collaborate with product and solutions engineering, and feed market intelligence into GTM playbooks.

The Regional Sales Director is responsible for selling DAS solutions, managing sales funnels, and building strategic relationships to exceed revenue targets.