Top Tech Jobs & Startup Jobs in Wilmington, NC

Administer enterprise SQL Server and Oracle databases, ensuring availability, performance, security, backup and disaster recovery. Design and maintain databases, clusters, governance documentation, reporting services, connectivity, and high-availability platforms. Perform capacity planning, monitoring, troubleshooting, patching, configuration, data integrity, and recovery testing. Coordinate with stakeholders on technical requirements, staffing, costs, long-term database planning, and continuity operations across multiple locations.

Manages the full federal IT proposal lifecycle, including capture strategy, team coordination, compliance, content development, scheduling, risk management, bid/no-bid analysis, and submission deadlines. Supports business development through federal market research, CRM opportunity tracking, agency engagement, partnerships, and growth planning. Requires extensive Federal Government contracting, proposal writing, procurement strategy, and leadership experience.

Own the IT roadmap and day-to-day technology operations, including Okta identity management, SaaS administration, endpoint management, employee lifecycle workflows, service delivery, automation, vendors, and IT spending. Establish scalable processes, documentation, service metrics, access controls, and support standards while partnering with Security, People Operations, Engineering, and Finance. The role requires hands-on technical execution, cross-functional project leadership, incident resolution, and functional oversight of support activities.

Own strategic partner relationships from implementation through ongoing growth. Develop scalable onboarding frameworks, playbooks, training materials, workflows, and operating processes. Lead partner success plans, cross-functional implementations, enablement, performance reviews, and issue resolution. Monitor partner and referred-client outcomes, identify expansion opportunities, and advocate for partner needs internally. Collaborate with Sales, Customer Success, Product, Operations, Implementation, and Support to improve partner satisfaction, activation, retention, and expansion.

Build and operate secure, scalable backend services for OnePay’s co-branded credit card product. Design APIs and event-driven systems, integrate partner platforms, ensure regulatory and security compliance, and own reliability for real-time credit transactions. Collaborate with risk, compliance, and platform teams, make architecture decisions, mentor engineers, and improve code quality, testing, and operational practices.

Provides Tier 2 technical support for Zoom’s Premier enterprise customers. Resolves escalated cases, analyzes backend logs, packet captures, and network statistics, and troubleshoots issues involving packet loss, latency, firewalls, proxies, VPNs, and routing. The role requires customer communication, documentation, cross-team coordination, performance tracking, and occasional annual on-call coverage.

Owns long-term technical relationships for enterprise contact center accounts using Zoom Contact Center and Zoom Virtual Agent. Responsibilities include platform configuration, virtual agent and NLP design, API integrations, analytics-driven optimization, executive customer reviews, Tier 2/3 escalation management, root-cause documentation, and cross-functional collaboration with Engineering, Product, Support, TAMs, CSMs, and Account Executives.

Investigates and audits Medicaid fraud, waste, and abuse cases throughout the full case lifecycle. Responsibilities include intake and triage, provider claims and medical record analysis, interagency deconfliction, interviews, evidence development, administrative action recommendations, regulatory reporting, case documentation, and support for appeals and settlements. The role requires interpreting Medicare and Medicaid regulations, protecting health privacy information, managing concurrent caseloads, and communicating findings to government agencies, law enforcement, providers, and other stakeholders.

Coordinate Medicaid managed care fraud, waste, and abuse audit projects. Develop project methodologies, analyze claims and provider data, identify billing anomalies and regulatory violations, validate findings, coordinate stakeholders, track project progress, and report results to CMS and state agencies. The role also supports fraud investigations, policy interpretation, lead development, and communication with Medicaid contractors, law enforcement, and government partners.

Manage and optimize a portfolio of federal GSA, GWAC, BPA, and MA-IDIQ contracts. Responsibilities include contract administration and negotiation, regulatory and proposal compliance, risk reviews, pricing strategy, recordkeeping, policy development, customer collaboration, training, and mentoring. The role monitors federal acquisition regulations, advises stakeholders on contractual obligations, supports compliance research, and drives operational improvements across complex government contract workstreams.

Provides part-time executive support by managing complex calendars, scheduling meetings, coordinating internal and external stakeholders, monitoring email, drafting responses, and tracking executive tasks, deliverables, and follow-ups. Maintains task lists and project boards, resolves scheduling conflicts, handles sensitive information discreetly, and delivers responsive coverage during core afternoon hours.

Build, deploy, and operate production conversational AI agents for healthcare organizations. Responsibilities include designing RAG pipelines, developing tool-calling and MCP integrations with EHRs and enterprise systems, writing production Python, configuring monitoring, managing go-lives, troubleshooting incidents, and advising customers on AI architecture, reliability, safety, and capabilities.

Administer, configure, secure, and optimize the HRIS platform while maintaining data integrity and supporting HR processes. Develop reports, dashboards, and analytics; manage releases, testing, enhancements, documentation, vendors, and end-user support. Partner with HR, Payroll, Finance, IT, and Talent Acquisition to translate business needs into system solutions. Lead HRIS projects, improve processes, and support compliance across a global workforce.

Own a territory and generate, develop, and close net-new enterprise cybersecurity business. Build outbound pipeline, engage CISOs and senior technology leaders, manage complex multi-stakeholder sales cycles, coordinate technical evaluations with Solutions Engineering, and drive procurement through close. Maintain territory strategies, forecasting, qualification, and pipeline discipline while using methodologies such as MEDDPICC. Experience selling enterprise software or cybersecurity solutions and consistently exceeding quota is strongly valued.

Develop and close new and repeat business for genomics, immunohistochemistry, and flow cytometry services. Prospect pharma and biotech customers, present scientific solutions, coordinate strategic meetings with senior leaders, manage a 25–50+ opportunity pipeline, advance deals, report market intelligence, and collaborate with scientific, feasibility, marketing, and sales teams to win projects.