Top Tech Jobs & Startup Jobs in Wilmington, NC

Coordinates vehicle impound recovery activities by supporting clients, customers, recovery vendors, and account managers. Responsibilities include assigning vendors, monitoring internal queues, maintaining reports, researching and resolving issues, documenting details, prioritizing follow-ups, and ensuring approvals, documents, and active recovery assignments are completed on schedule. The role requires strong customer service, communication, organization, multitasking, accuracy, and proficiency with Google products and multiple computer systems.

Own escalated Tier 3 customer issues across Calix Cloud, EXOS, and managed services; troubleshoot complex networking and software problems, identify product defects, collaborate with development and technical teams, mentor frontline support engineers, document solutions, and represent customer needs internally. The role focuses on cloud-connected Wi-Fi products and requires strong networking, scripting, Linux, troubleshooting, communication, and technical account management skills.

Provides operational oversight, risk analysis, governance support, project coordination, status reporting, change control, stakeholder communications, and process improvement for VHA EHR modernization SME teams. Facilitates executive decision-making, manages dependencies and corrective actions, develops performance measures and communications materials, and supports workflow design and change management across interdependent workstreams.

Provides operational and administrative support to the Legal team by reviewing subpoenas, court orders, warrants, and other legal requests; drafting communications; coordinating with law enforcement and government agencies; tracking records and deadlines; analyzing data; and supporting blockchain transaction tracing. Maintains confidentiality, accuracy, and quality while collaborating with Legal, Compliance, Risk, and Customer Support teams in a fast-paced remote environment.

Lead application security across the SDLC, partnering with engineering teams on secure architecture, coding, testing, deployment, and cloud services. Conduct manual web application and API testing, improve automated CI/CD security controls, establish secure coding standards, assess third-party risks, support vulnerability management and incident response, and ensure healthcare compliance. The role also develops enterprise-wide security policies and evaluates emerging security technologies.

Owns the global partner program strategy, tiering, benefits, incentives, enablement, portal experience, compliance, and operational processes. The role manages MDF, NFR, SPIFF, and rewards programs; partners cross-functionally with Sales, Marketing, Legal, Finance, and RevOps; maintains Salesforce and PRM data; develops financial models and performance reporting; and supports partner account managers across global markets.

Manage and grow client relationships in the eClinical industry, drive new business and revenue, develop territory and account plans, conduct market intelligence, partner with service delivery and cross-functional teams, use Salesforce for account management, and travel extensively (40-60%).

Lead presales technical discovery and solution design for AI/GPU and HPC infrastructure. Review technical designs, build take-offs, estimate services, write SOWs, and present solutions to win business while coordinating with technical and business stakeholders.

Plans and executes HR, employee engagement, company-wide meeting, leadership development, facilities, onboarding, and executive support initiatives. Manages project plans, timelines, budgets, vendors, communications, merchandise inventory, and cross-functional stakeholders. Coordinates events, leadership sessions, onboarding materials, and external visibility opportunities while maintaining confidentiality, organization, and operational efficiency. The role is predominantly remote but requires Philadelphia-area attendance and business-related travel.

Monitor and support enterprise network environments, investigate incidents and outages, perform root cause analysis, resolve complex connectivity issues, and improve network performance and operational processes. The role supports LAN, WAN, VPN, cloud, wireless, and security technologies; collaborates with customers and engineering teams; manages ITIL-based incident, problem, and change activities; documents procedures; and participates in implementations, migrations, automation, and on-call support.