Top Tech Jobs & Startup Jobs in Wilmington, NC

Leads global Customer Success for enterprise cybersecurity SaaS customers, owning onboarding, adoption, retention, renewals, expansion, advocacy, and customer satisfaction. Develops scalable CS strategies, support processes, KPIs, AI-driven workflows, adoption programs, and executive engagement frameworks. Partners with Sales, Product, Engineering, Finance, and Marketing while managing teams across the US and India. Drives GRR, NRR, product adoption, customer value realization, and referenceability.

Leads a global portfolio of complex customer implementations and Professional Services engagements while managing and coaching Project Managers. Establishes PMO standards, governance, risk management, reporting, financial controls, and delivery methodologies. Partners with executives, customers, Sales, Customer Success, and technical teams to improve project outcomes, utilization, forecast accuracy, time-to-value, and customer satisfaction across North America, EMEA, and APAC.

Leads public relations, stakeholder engagement, community relations, and external affairs for data center development initiatives. Builds relationships with government officials, utilities, economic development organizations, and community stakeholders; supports land acquisition, permitting, infrastructure expansion, and campus growth. Advises leadership on external risks, develops messaging, coordinates engagement programs, monitors policy developments, and supports crisis communications across Virginia and other project markets.

Processes, audits, and analyzes high-volume payroll for a complex unionized workforce. Validates earnings, deductions, time records, and payroll data; applies collective bargaining agreements and payroll regulations; resolves employee payroll inquiries and corrections; and supports payroll system testing, upgrades, and implementations. Partners with HR, Total Rewards, HRIS, and field operations to ensure accurate, compliant, and timely payroll processing while contributing to process improvements and team knowledge transfer.

Reviews, redlines, negotiates, and administers vendor contracts, including professional services, SaaS, and software license agreements. Advises stakeholders on risk mitigation, contract terms, renewals, vendor governance, and escalation strategies. Maintains contract pipelines, templates, playbooks, and records while coordinating with clients, vendors, and legal counsel. The role also evaluates emerging AI contract provisions, data privacy, security, and regulatory requirements.

Drive enterprise B2B sales by identifying and closing net-new opportunities, managing prospecting with sales development, negotiating contracts, and presenting to executive stakeholders. Build relationships with HR, benefits, workplace experience, and finance leaders; position Sharebite’s solutions, serve as the customer voice, and provide product feedback. The role requires a proven full-cycle enterprise sales record, strong business acumen, process discipline, and proficiency with sales productivity tools. Semi-regular travel is expected.

Leads API, web, and mobile engineering teams while remaining hands-on with architecture, coding, code reviews, deployments, incident response, and technical direction. Owns sprint execution, backlog management, roadmap delivery, documentation, cross-team dependencies, capacity planning, and release processes. Mentors engineers, communicates status and risks to executives, and drives process improvements across engineering operations.

Leads complex cross-functional projects and organizational initiatives across a radiopharmaceutical organization. Establishes project management frameworks, maintains portfolios, develops schedules and charters, tracks KPIs, manages risks, and drives operational excellence. Facilitates project kickoffs, stakeholder alignment, documentation, change management, continuous improvement, and implementation of standardized processes across sites.

Lead the solution architecture and design for Liberty Utilities’ Itron Field Collection System upgrade from versions 4.3.0 and 4.5.3 to FCS 4.7. Responsibilities include server specifications, technical decision-making, design reviews, issue escalation, and supporting QA, functional, SIT, UAT, and production deployment across FC300 handhelds, MC3/MC4 Toughbooks, and Bing Maps integration.

Own new enterprise customer acquisition across NORAM and LATAM, managing the full sales cycle from prospecting and account-based selling through negotiation and contract execution. Engage executive, product, legal, compliance, security, and engineering stakeholders; build pipeline, forecast revenue, meet quota, navigate procurement and security reviews, and provide market intelligence on privacy, compliance, and age-verification needs.