Top Operations & Support Jobs in Washington DC,

Manage the tax administration team, including meetings, feedback, capacity planning, and performance oversight. Coordinate client onboarding, proposals, tax delivery, e-filing, and cross-functional initiatives. Own and improve administrative processes, maintain SOPs, manage admin-owned systems and vendors, and lead annual system rollforwards. Identify automation opportunities, oversee implementation, and ensure timely, accurate administrative support for tax and accounting teams.

Supports major gift fundraising through prospect research, wealth screening, relationship mapping, donor briefings, stewardship tracking, CRM management, portfolio coordination, moves management, and administrative support for frontline fundraisers. Uses data, AI, and technology tools to identify donor opportunities and improve fundraising efficiency while maintaining confidential information. Reports to the Chief Advancement Officer and travels up to 10%, including to the annual National Speech and Debate Tournament.

Provide virtual and executive assistant support to coaches, consultants, and entrepreneurs. Responsibilities involve using email, web browsers, Microsoft Office, Google Workspace, and social media; typing efficiently; organizing tasks and digital files; learning quickly; adapting to changing needs; and taking initiative in a remote work environment.

Handle product, billing, refund, bug, and feature-request inquiries for Meshy users. Resolve complex subscription disputes, improve billing policies and support procedures, coordinate with Product, Engineering, Finance, Growth, and Customer Success, and identify recurring issues. Create Help Center content and Intercom automations, analyze ticket trends, and own the Eastern Time support window in a globally distributed support team.

Provides bilingual English-Spanish executive and administrative support for a physical therapy practice. Responsibilities include managing calls, emails, texts, appointments, calendars, client pricing inquiries, records, workflow tools, and executive personal scheduling. The role also supports travel bookings, medical appointments, family itineraries, LinkedIn updates, networking, and light social media management. Requires strong organization, confidentiality, remote work capability, and familiarity with Google Calendar, Zoom Phone, scheduling platforms, and workflow automation.

Build, test, deploy, and document business process automations using Power Automate, Power Apps, SharePoint, and AI assistants. Map manual workflows, implement error handling, create training materials, measure automation impact, and support innovation projects. The six-month on-site internship includes collaboration with process owners, practical testing, troubleshooting, and research into automation tools.

Advise undergraduate and graduate students on program requirements, course scheduling, academic progress, and career goals. Maintain student records, analyze data, resolve academic issues, and conduct proactive outreach to support retention and program completion. Collaborate with university offices and committees, prepare reports, and support enrollment and persistence initiatives. The role is remote within approved states and may require occasional evening or weekend work.

Build and maintain revenue operations data pipelines, dbt models, integrations, and GTM systems across Salesforce, Marketo, warehouses, and analytics platforms. Diagnose synchronization and schema issues, ensure data integrity, translate ambiguous business needs into data solutions, test end-to-end workflows, and collaborate with Sales, Marketing, Customer Success, Finance, and Engineering. The role also involves experimentation with AI tools, technical documentation, and managing multiple projects independently.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.