Top Cybersecurity & IT Jobs in Washington DC,
As a Customer Technical Support Engineer, you will enhance customer success by resolving technical issues, conducting training sessions, and ensuring smooth platform implementation. Your role involves strong communication with clients, sales, and engineering teams while maintaining documentation and adhering to service level agreements (SLAs).
As a DevSecOps Engineer, you will enhance the security of customer SDLCs by implementing advanced security measures in GitHub repositories. You'll lead the execution of security strategies, optimize CI/CD pipelines, tailor security configurations, provide training, conduct audits, and assist with incident response, leveraging your expertise in GitHub and its security features.
As a Business Intelligence Consultant/Implementation Specialist, you will support customers with data and reporting needs across their lifecycle, from pre-sales demos to implementation and ongoing support. You'll configure BI tools, develop visualizations, and train colleagues on platform use, all while ensuring customer success through effective data solutions.
As a Public Safety Consultant, you will oversee the implementation and configuration of Records Management Systems for police forces, ensuring customers effectively use the software. Responsibilities include managing testing processes, collaborating on training materials, and driving product adoption through effective change management. This role requires a customer-facing approach and approximately 50% travel to client sites.
The Support Engineer will resolve technical issues for customers, help integrate products into their e-commerce systems, troubleshoot challenges, analyze implementation scripts, and improve customer documentation to enhance self-service support.
As the Security Engineering Lead at Setpoint, you will define and develop security standards, oversee day-to-day operations, manage risk assessments, and implement security strategies. You will collaborate with various departments to ensure security measures align with business objectives, and stay updated on cybersecurity trends and technologies.
The Engineering Manager is responsible for project design, coordinating engineering teams, managing project scope, budget, and scheduling. The role involves supervision of design for reliability and compliance, coordinating internal and external parties, and preparing detailed reports for management. The manager oversees complex projects ensuring adherence to standards and stakeholder management.
The Technical Support Manager at Outset will oversee a team of Technical Support Engineers, addressing customer challenges with Outset Medical products. Responsibilities include staffing, developing training programs, managing budgets, and driving metrics for remote technical call resolution while actively engaging with customers.
The Senior IT Operations role at Tray.ai involves overseeing IT operational functions such as vendor management, IT support, endpoint management, project management, and compliance tasks. Responsibilities include automation of IT processes, managing vendor lifecycles, supporting employee onboarding and offboarding, maintaining the IT roadmap, and ensuring regulatory compliance, particularly with SOC2.
The Technical Support Engineer will manage complex installation and upgrades of the Resware platform, requiring proactive engagement with customers while ensuring timely updates on new features and system performance. This role involves technical execution, collaboration with various teams, and maintaining strong relationships with clients.
Top Companies in Washington DC Hiring Cybersecurity + IT Roles
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