Top Customer Success & Experience Jobs in Tampa Bay, FL

The Relationship Banker at Carrollwood Branch will manage customer relationships, provide banking solutions, and ensure high-quality service. Responsibilities include promoting products, assisting customers with transactions, and addressing inquiries to enhance client satisfaction.

The Senior Customer Service Coordinator role involves problem-solving, providing exceptional customer service, and handling collections calls, while ensuring compliance and aiding peers in resolving customer issues.

Manage and coach retention agents to retain and upsell residential customers. Monitor calls, analyze performance data, enforce business rules, train on products and order processing, and recommend improvements to increase retention and commission earnings.

As a Client Concierge, you'll deliver top-notch service to pet parents, assist with patient intakes, and collaborate with the veterinary team in a fast-paced environment.

Manage a team of Customer Support Payments Specialists, ensuring quality service and responsiveness in handling customer payment inquiries while analyzing trends and recommending product improvements.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The Business Procedures Consultant oversees projects, ensures operations meet objectives, analyzes data for improvements, and communicates changes effectively.

Manage customer consulting projects, enhance client relationships, mentor staff, and implement process improvements for customer service effectiveness.

The Customer Experience Coordinator manages relationships with clients, ensuring excellent service and product utilization through communication and support.