Top Customer Success & Experience Jobs in Tampa Bay, FL

As a Customer Support Specialist, you will assist small business customers with inquiries related to various benefits, ensuring effective resolution and contributing to product enhancements.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

Lead Arrive Fresh client success operations for perishable cold-chain logistics, scaling brokerage services, and building SOPs. Drive forecasting, cross-functional alignment, technology adoption (ArriveNow), customer implementations, and regulatory compliance (FSMA, STF, PACA). Mentor and develop a client success team, manage escalations, and partner with capacity, finance, and business development to meet volume, margin, and revenue targets.

The Senior Specialty Market Relationship Manager oversees the customer experience for complex insurance implementations, managing large accounts and coordinating services across teams to enhance client satisfaction.

Manage customer consulting projects, enhance client relationships, mentor staff, and implement process improvements for customer service effectiveness.

Customer Service Representatives at New York Life engage with clients, handling inquiries and educating them about insurance products while providing excellent service. They maintain high performance metrics and participate in a paid training program to develop their skills.

The Senior Complaints Coordinator provides exceptional customer service by resolving complaints, supporting team members, and implementing process improvements while advocating for customer needs.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

Provide post-sales technical product expertise to public-sector customers to drive adoption of GitLab use cases (SCM, CI/CD, DevSecOps, Agile Planning). Deliver webinars, hands-on labs, workshops, and office hours in a pooled model; advise on architecture and implementation; collaborate with CSMs, AEs, and Renewals; create reusable enablement content and maintain specialty competency.

The Client Experience Operations Manager oversees media project operations, manages project timelines, implements tracking tags, and ensures accurate attribution and tracking across marketing channels.