Top Artificial Intelligence Operations & Support Jobs in Tampa Bay, FL

Review and adjust processed health insurance claims by researching issues, applying policies (CMS/Medicare, state mandates, benefit plans), and communicating with members and providers. Complete pricing verification, prior authorization and coding checks using multiple systems, perform data entry and daily reporting, identify trends, and maintain high accuracy in a high-volume remote claims environment.

Provide service-desk support handling high volumes of inbound/outbound calls, troubleshoot via scripts, manage tickets and SLAs, administer Active Directory accounts, use remote support tools, create documentation, and provide on-call rotational support while maintaining strong customer service.

Build and lead Upstart Bank's Product Quality program to evaluate lending products and servicing. Design quality methodologies, sampling, defect taxonomies, and governance. Analyze findings to identify systemic issues, drive remediation with Product/Engineering/Compliance, maintain examination-ready documentation, represent in audits and regulatory exams, and hire and mentor a team of quality analysts.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

As a Senior Procurement Officer, lead strategic sourcing and negotiations for cloud infrastructure, ensure optimal vendor terms, and collaborate with engineering and finance teams.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

You will lead Workday Payroll and Time Tracking configuration, collaborate cross-functionally, build reports, triage enhancements, and document business requirements.

The Deal Desk Analyst will manage deal support, ensure accuracy in contracts, improve processes, and translate operational issues into solutions.

The Director of Governance, Risk, and Compliance will lead Riot's compliance operating system, design scalable systems for risk and control, and ensure audit readiness aligned with frameworks like ISO 27001.

The Business Operations Manager leads vendor and commercial operations, manages recruiting for key roles, and drives strategic business projects. The role requires ownership, judgment, and an ability to tackle high-priority projects while coordinating across teams to improve operational performance and organizational effectiveness.