Top Fintech Jobs in Tampa Bay, FL

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

Lead and scale analyst relations strategy to drive analyst engagement and favorable placements. Build relationships with major analyst firms, prepare executive briefings, manage evaluations (e.g., Gartner, Forrester, IDC), turn analyst feedback into actionable messaging/product recommendations, enable sales with analyst insights, and measure program impact.

Lead enterprise expansion and new product/partnership initiatives by designing and executing 3–5 strategic pilots yearly. Build financial models and ROI analyses, develop commercialization strategies, own enterprise proposals and renewals, support executive leadership with strategic analysis and presentations, and coordinate cross-functional workstreams to drive scalable revenue and program execution.

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

Drive new business growth across financial institutions, managing enterprise sales cycles, building relationships with decision-makers, and representing Addition Wealth at industry events.

Design, prototype, and deploy LLM-powered agents, RAG workflows, and automations that accelerate internal teams and customer-facing product features. Integrate AI systems with SaaS tools, build reusable components and evaluation frameworks, embed with business teams to deliver measurable outcomes, and establish standards for responsible AI, monitoring, and cost control across the company.

Design, develop, test, and deploy Go and Python microservices for a B2B financial platform. Collaborate cross-functionally, support client onboarding and documentation, build automations, monitor system reliability, and later transition to product development or team lead responsibilities.

Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.

Lead CineFi marketing strategy and execution across acquisition, engagement, retention, loyalty, and partnerships. Own promotional campaigns, P&L support, agency management, A/B and multivariate testing, analytics-driven optimization, and cross-functional alignment to drive member growth and measurable business outcomes.

As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.