ClassWallet, a leading financial technology company in the United States, is seeking to hire a Senior AI Engineer to join our team.
ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.
The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.
While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.
About the Role
The Senior AI Engineer is the technical force multiplier behind ClassWallet’s AI transformation. Partnering directly with the Sr. Director, AI & Automation, you will design, build, and ship the AI agents, automations, and internal tools that accelerate how every team in the company gets work done — and you will selectively contribute AI capabilities into our customer-facing products.
This is a hands-on, builder-first role. You will spend your days writing code, prototyping agents, embedding with business teams to understand their workflows, and turning ambiguous problems into shipped solutions that produce measurable results in days and weeks — not quarters. You’ll set the technical bar for how AI is built and operated at ClassWallet.
If you light up at the idea of giving every employee a meaningful AI capability, watching teams transform their throughput, and occasionally putting that same craft into a product millions of dollars in public funds flow through, this is your role.
What You’ll Do
Build and Ship
- Design, prototype, and deploy AI agents, LLM-powered workflows, and automations that measurably accelerate internal work across operations, finance, support, compliance, sales, and engineering
- Build production-grade integrations between AI systems and ClassWallet’s stack — CRM, support, finance, ops, and engineering tools
- Develop reusable components, prompt libraries, evaluation frameworks, and internal platforms so AI adoption scales across the company
- Contribute AI capabilities to customer-facing product features in partnership with Product & Engineering
Embed and Translate
- Sit alongside business teams to understand their workflows, identify high-leverage AI opportunities, and ship solutions to those teams directly
- Pair with non-technical employees to build, refine, and operationalize their own AI workflows
- Translate ambiguous business problems into concrete, shippable systems
Set the Technical Bar
- Make pragmatic choices across the AI stack: LLMs, RAG, agent frameworks, RPA, low-code automation, and traditional software engineering — picking the right tool for the job
- Establish standards for AI development at ClassWallet: code quality, evaluation, monitoring, prompt management, and cost control
- Stay ahead of a fast-moving field and bring relevant innovations into the company before they’re obvious
Operate Responsibly
- Partner with the Sr. Director, AI & Automation and Legal/Compliance on responsible AI practices, data privacy, and regulatory alignment appropriate to fintech and public-sector data
- Build evaluation and observability into AI systems so we know they are working, improving, and behaving as intended
Requirements
- 6+ years of professional software engineering experience, with 2+ years building AI/ML or LLM-based systems in production
- Strong proficiency in Python and modern AI development tooling — OpenAI, Anthropic Claude, LangChain/LangGraph, LlamaIndex, or comparable agent and RAG frameworks
- Demonstrated experience designing and shipping AI agents and LLM workflows that solved real business problems with measurable outcomes
- Working fluency with automation platforms (Zapier, n8n, Make, UiPath, or similar) and the judgment to choose between code and low-code for the job at hand
- Comfort with APIs, webhooks, and integrating across SaaS systems (Salesforce, HubSpot, Jira, Slack, Google Workspace, etc.)
- Pragmatic engineering instincts — bias to ship, comfort with ambiguity, ability to deliver value quickly
- Strong communication skills; able to move fluently between executive stakeholders, business users, and engineers
- Based in the US and able to work effectively in a remote or hybrid setup, with periodic travel to HQ as needed
Preferred
- Experience in fintech, govtech, or other regulated industries
- Familiarity with vector databases, embeddings, evaluation frameworks (e.g., Ragas, OpenAI Evals), and AI observability tooling (e.g., LangSmith, Helicone, Langfuse)
- Experience building internal AI platforms or developer tools that scaled across an organization
- Prior work shipping customer-facing AI features in a SaaS product
- Background in product engineering, data engineering, or applied ML
- A track record of coaching non-technical colleagues into productive AI users
Benefits
ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.
We offer an excellent salary and benefits commensurate with experience.
ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.
Skills Required
- 6+ years professional software engineering experience
- 2+ years building AI/ML or LLM-based systems in production
- Strong proficiency in Python
- Experience with modern AI tooling (OpenAI, Anthropic Claude, LangChain, LangGraph, LlamaIndex, or comparable agent and RAG frameworks)
- Demonstrated experience designing and shipping AI agents and LLM workflows with measurable business outcomes
- Working fluency with automation platforms (Zapier, n8n, Make, UiPath, or similar)
- Comfort with APIs, webhooks, and integrating across SaaS systems (Salesforce, HubSpot, Jira, Slack, Google Workspace, etc.)
- Pragmatic engineering instincts; bias to ship and ability to deliver value quickly in ambiguous contexts
- Strong communication skills; able to work with executive stakeholders, business users, and engineers
- Based in the US and able to work effectively in a remote or hybrid setup with periodic travel to HQ
- Experience in fintech, govtech, or other regulated industries
- Familiarity with vector databases, embeddings, evaluation frameworks (e.g., OpenAI Evals), and AI observability tooling (LangSmith, Helicone, Langfuse)
- Experience building internal AI platforms or developer tools that scaled across an organization
- Prior work shipping customer-facing AI features in a SaaS product
- Background in product engineering, data engineering, or applied ML
- Track record of coaching non-technical colleagues into productive AI users
What the Team is Saying
What We Do
We recently updated our Vision and Values as we are more than simply a technology. In our evolved Vision statement, we now emphasize the word, "integrity" as we know it is the combination of technology and PEOPLE that truly sets us apart. Our clients look good because their citizens are better served using our platform and processes that include real people supporting the effort. A notable addition to our Values is that, "we care deeply about the people we serve," further emphasizing the Mission and how we approach the day-to-day. Our Values are used to make difficult business decisions. They are not simply slogans but expectations interwoven into the fabric of the culture. A pioneer in financial and government technology, ClassWallet's technology is used by public agencies across 35 states to maximize the positive impact of public funding on people’s lives. Since 2014, the ClassWallet platform has been used to deliver more than $4 billion in public funds to millions of citizens, and has helped clients achieve the highest standards of program integrity and efficiency. With customer loyalty and satisfaction exceeding some of the world's largest brands, ClassWallet was recognized by J.D. Power in 2024 for providing "An Outstanding Customer Service Experience" for Phone Support. ClassWallet is headquartered in Hollywood, Florida, and ranks as the 88th fastest-growing software company on the prestigious Inc. 5000 list.
Why Work With Us
From ClassWallet’s Founder and Executive Chairman to every member of the leadership team, our culture of authenticity is a foundational value for all. This fundamental philosophy guides interactions with each other and our clients and customers.
Gallery
ClassWallet Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
The majority of employees are distributed around the U.S. and work remotely. We have a headquarters in Hollywood, FL that supports hybrid work as well.
