Get the job you really want

Top Customer Success Jobs in Tampa Bay, FL

958+ Job Results
13 Days Ago
Tampa Bay, FL
Remote
10 Employees
40K Annually
Entry level
10 Employees
40K Annually
Entry level
AdTech • Information Technology • Consulting
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
13 Days Ago
Tampa Bay, FL
Remote
180 Employees
Junior
180 Employees
Junior
Fintech • Payments • Financial Services
The Implementation Specialist will onboard new clients, ensuring excellent service during the implementation phase by coordinating data collection and acting as a liaison between clients and service providers. They will participate in weekly calls to manage timelines and set up internal systems while adhering to company policies.
13 Days Ago
Tampa Bay, FL
Remote
16 Employees
Entry level
16 Employees
Entry level
Insurance • Marketing Tech
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
13 Days Ago
Tampa Bay, FL
Remote
63 Employees
Mid level
63 Employees
Mid level
Healthtech • Software
The Customer Success Manager will build and maintain relationships with clients, drive product adoption, minimize churn, and increase revenue through upselling. The role involves collaboration with various teams to ensure optimal usage of the EngagedMD platform and requires strong communication and problem-solving skills.
14 Days Ago
Tampa Bay, FL
Remote
140 Employees
Mid level
140 Employees
Mid level
Information Technology • Security • Software
As a Customer Success Manager, you will manage small and mid-sized accounts, focusing on onboarding new customers, ensuring they renew contracts, driving engagement, and handling potential churn scenarios. You'll also educate customers on features and assist in invoicing and collections.
14 Days Ago
Tampa Bay, FL
Remote
135 Employees
95K-109K Annually
Entry level
135 Employees
95K-109K Annually
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Software • Cybersecurity
The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+42 More
14 Days Ago
Tampa Bay, FL
Remote
150 Employees
Expert/Leader
150 Employees
Expert/Leader
Fintech
The Head of Strategic Relationship Management will lead a team focused on managing Mercury’s high-value accounts, develop scalable processes using CRM systems like Salesforce, enhance customer retention, identify growth opportunities, and build strong executive-level relationships. The role requires strategic thinking, leadership in high-growth environments, and a customer-focused approach.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+15 More
14 Days Ago
Tampa Bay, FL
Remote
1,050 Employees
72K-95K Annually
Entry level
1,050 Employees
72K-95K Annually
Entry level
Information Technology • Security • Cybersecurity
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+46 More
14 Days Ago
Tampa Bay, FL
Remote
18 Employees
Entry level
18 Employees
Entry level
AdTech • Artificial Intelligence • Marketing Tech • Software • Database
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
14 Days Ago
Tampa Bay, FL
Remote
1,041 Employees
Entry level
1,041 Employees
Entry level
Other
The Technical Support Engineer is responsible for assisting customers in deploying, configuring, and troubleshooting BeyondTrust products. Duties include resolving support incidents, documenting interactions, collaborating with team members, and participating in an on-call rotation.
Top Benefits:
401-K
Dental Insurance
Disability Insurance
+7 More
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size