Top Customer Success Jobs in Tampa Bay, FL
As a Customer Engagement Manager at Mediaocean, you will enhance customer satisfaction and adoption of software solutions by consulting with clients, managing accounts, and facilitating growth opportunities. Your role involves building relationships, addressing business needs, and providing support for the effective use of products to drive results.
The Community and Customer Success Manager at Splice will support education customers by ensuring they achieve their goals through community-building, training, content creation, and feedback management. The role aims to empower educators and students while contributing to the growth of the Education program and company revenue.
The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.
The Community and Customer Success Manager, Education at Splice will support education customers, ensuring they maximize the value of Splice's offerings. Responsibilities include onboarding, community-building, content creation, and gathering feedback to improve products and drive adoption in educational settings.
The Sr. Contract Specialist will provide procurement support services for federal contracts, ensuring compliance with FAR and DFARS. Responsibilities include pre-solicitation support, preparing performance documents, conducting market research, assisting in cost estimates, and managing solicitation processes.
The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.
The Compliance Specialist provides support and guidance to drivers regarding compliance with hours of service regulations, handles audit reports, resolves communication issues with in-cab devices, manages claims and incidents, and ensures adherence to D.O.T. regulations. The role involves research, investigation, and documentation of various driver-related incidents and complaints.
The Head of Portfolio Customer Success will develop and implement scalable customer success initiatives, enhance customer experiences, drive product adoption, and use data analytics to measure the success of programs. This role requires collaboration across departments to create effective strategies for retaining and growing the customer base.
The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.
As a Tier 1 Customer Support Representative, the primary responsibility is to provide excellent technical support to customers via voice and email, while managing ticket queues and meeting established performance metrics. Escalate more complex issues as necessary and maintain attention to customer pain points and experiences.
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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