Top Operations Jobs in St. Louis, MO
Headway is seeking an experienced Workforce Manager to oversee forecasting, planning, staffing optimization, and reporting for their Customer Experience (CX) team. The Workforce Manager will play a critical role in building the CX organization's workforce management function to support both internal and external teams. They will be responsible for creating capacity planning, forecasting, and scheduling strategies to ensure the right agents are in place at the right time. The Workforce Manager will also lead real-time adherence efforts, create dashboards and reports, and provide insights to improve agent productivity. This role requires strong analytical and operational skills.
Lead the convenience retail business systems and sales processes, maintain hierarchies and critical data inputs, analyze salesforce reporting, and drive systems capability of the sales team.
Develop consumer selling stories using consumer segmentation framework, provide guidance on principles of consumer segmentation, generate shelving recommendations, curate social intelligence, optimize business through data, drive action-oriented insights on innovation and growth imperatives.
The Product Compliance team at Cash App is seeking a Product Compliance Manager to support Cash App's Lending compliance program. The ideal candidate will have experience working with product teams, overseeing compliance activities, and collaborating with various teams to ensure a strong compliance posture for Lending products.
The Operational Risk Manager at Cash App will support the implementation of the Operational Risk Management Program across Cash Customer Operations. Responsibilities include overseeing ORM frameworks, risk identification, assessment, and control documentation. This role involves collaborating with various departments to mitigate operational risk and ensure compliance with industry standards.
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The Associate Director of Primary Research for Dotdash Meredith is a seasoned position responsible for shaping research strategy, developing talent, and managing strategic conversations with executives. The role involves overseeing internal research panels, guiding research panel strategy, collaborating with various business facets, building partnerships, and mentoring junior staff. The ideal candidate is a seasoned research professional with experience in diverse methodologies and a passion for storytelling.
The Vendor Relations Lead is responsible for developing, executing, and ensuring the success of the 3PN Vendor strategy. This role involves managing vendor relationships, optimizing processes, negotiating contracts, and overseeing vendor performance to enhance customer onboarding experiences.
Develop, deploy, and manage partnerships to enhance products and go-to-market strategies at Square. Collaborate with cross-functional teams and drive significant business growth through product and channel partnerships.
As the Senior Manager of Documentation & Technical Writing at Domino Data Lab, you will lead the development and implementation of technical documentation, focusing on machine learning and data science use cases. Your responsibilities include establishing a streamlined documentation process, setting style standards, and improving existing documentation. You should have expertise in enterprise B2B product documentation and domain knowledge in ML platforms and distributed/cloud computing.
The Cadillac City Lead in Frankfurt will be responsible for managing a sales team, driving sales targets, maintaining customer touchpoints, and acting as a brand ambassador for General Motors. They will focus on building communities, translating pan-European initiatives, and providing market insights to drive sales results. Fluency in German and English is essential. This role requires a passion for sustainability and a background in luxury retail or hospitality sales management.
The Cadillac City Guide in Berlin will guide potential electric vehicle customers and the general public through exploring and purchasing electric vehicles while representing General Motors in the local community. Responsibilities include driving footfall, educating customers on GM's products and services, and providing market insights to enhance sales performance.
The Cadillac City Guide in Cologne is responsible for guiding and educating customers and the general public through the electric vehicle exploration and purchasing journey. They will represent General Motors in the local community, host events, and provide insights to drive sales performance and market trends.
The Global Director of Diversity, Equity & Inclusion will create, implement, and lead global DE&I initiatives at Dynatrace. This role involves collaborating across functions to promote diversity, inclusion, and belonging, partnering with senior leadership, and driving progressive practices and compliance globally.
Deputy is seeking an experienced Pricing and Monetization Director to drive revenue growth through pricing strategies, competitive analyses, and market research. This role involves formulating pricing strategies, optimizing pricing, conducting market and competitive analysis, and collaborating with cross-functional teams for implementation.
Lead the development and maintenance of a world-class Commercial Payment Services Compliance Program for a fintech company, ensuring regulatory compliance and risk mitigation. Collaborate with internal and external stakeholders, develop controls, perform risk assessments, oversee third-party relationships, and generate compliance reports. Manage client-based oversight, regulatory applicability assessments, and AML/OFAC oversight. Potential to hire and train staff as the program expands.
Seeking a Compliance Officer for Commercial Payment Services at SoFi Bank, N.A. Responsible for building and maintaining a world-class Compliance Program, managing Commercial Payments, ensuring regulatory compliance, and developing strong relationships with stakeholders.
Lead the Commercial Payment Services Compliance Program for a fintech company, ensuring compliance with regulatory environments and card network rules. Collaborate with internal and external stakeholders, perform risk assessments, oversee third-party due diligence, develop controls, generate compliance reports, and manage customer complaints. Requires 5+ years of relevant experience in commercial payments and demonstrated success in compliance oversight and risk management.
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