Top Tech Jobs & Startup Jobs in Spokane, WA

Own the vision and roadmap for Grafana Labs’ Application Observability product. Lead customer discovery, analyze usage data, prioritize tracing and profiling capabilities, and collaborate with engineering, design, PMM, and GTM teams. Drive product adoption and revenue through product strategy, pricing, packaging, licensing, tiering, and customer-facing enablement. Help integrate observability signals, AI-first workflows, and the broader Grafana Cloud experience.

Leads global coordination and execution for a strategic customer account. Manages concurrent technical programs, requirements, milestones, risks, and executive reporting while aligning sales, engineering, product management, R&D, operations, and international teams. Builds customer relationships, supports account planning and growth, translates customer needs into deliverables, and drives accountability across geographically distributed teams. Requires deep cellular technology knowledge, wireless testing experience, strong stakeholder management, and travel to Japan and customer facilities worldwide.

Provides frontline technical support for Dutchie’s cannabis retail platform through email, phone, and live chat. Troubleshoots POS, e-commerce, payments, hardware, inventory, integrations, compliance workflows, and AI-enabled tools. Documents cases, resolves urgent customer issues, escalates appropriately, and contributes to internal documentation and platform improvements. Requires customer-facing support experience, strong communication and troubleshooting skills, comfort with web software and CRMs, and availability for evening, weekend, and holiday schedules.

Lead enterprise sales for Risk Engine, an embedded SaaS risk analytics solution for wealth management firms, broker-dealers, banks, and wealthtech platforms. Responsibilities include self-generating pipeline, managing complex stakeholder buying committees, delivering product demos and technical walkthroughs, scoping API integrations, negotiating contracts, maintaining Salesforce forecasts, and closing subscription-based relationships at or above quota.

Develop and enhance SaaS products, customize systems for clients, and build new applications. Direct AI agents on complex development tasks, evaluate AI-generated code, and establish reliable agentic workflows. Design relational data models, write and review software, test and debug solutions, and adapt to evolving development tools. Collaborate with a high-caliber team using technologies including Perl, Go, MySQL, Vue.js, Git, Linux, RabbitMQ, and NiFi.

Develop and enhance SaaS products, customize systems for clients, and build new software. Direct AI agents on development tasks, evaluate AI-generated code, and maintain delivery quality. Design relational data models, collaborate across teams, test and debug solutions, document work, and adopt evolving development tools and agentic workflows. The role is remote with minimal travel for onsite meetings.

Coordinate litigation support operations by triaging and routing tickets, managing client and vendor communications, monitoring job milestones, maintaining accurate case records, resolving issues, and escalating time-sensitive requests. The role supports high-volume, deadline-driven workflows, uses legal eFiling and case-management platforms, and contributes to knowledge-base and administrative projects. Candidates should understand common legal documents and demonstrate strong organization, precision, and client-service skills.

Leads clinical engineering operations across one or more hospital sites, overseeing technicians, staffing, budgets, service contracts, inventory, vendors, KPIs, regulatory inspections, and customer relationships. Manages Medical Equipment Management Plan execution, Joint Commission readiness, continuous improvement, and financial performance. The role includes personnel development, account management, customer issue resolution, and approximately 25% hands-on technician work. On-site presence is required, with travel up to 50%.

Lead and mentor Senior Accountants while preparing and reviewing complex federal, state, local, multi-state, and international tax filings. Develop tax strategies, oversee Member engagements, support M&A and year-end accounting activities, research complex tax issues, and improve scalable cloud-based tax workflows. The role combines hands-on tax work, team leadership, client communication, compliance, and operational process improvement.

Leads IAA’s nationwide vehicle remarketing reconditioning and enhancement program. Manages Make-Ready Analysts, standardizes ready-for-sale processes, oversees vendor relationships, monitors budgets and program margins, and drives quality, cost, and cycle-time improvements. Partners with branch operations, Procurement, Finance, Sales, Product, and IT to scale enhancement services, improve seller outcomes, ensure compliance, and develop a profitable revenue-generating program.

Develops and implements business process and system improvements through research, requirements analysis, process modeling, financial and risk analysis, and business case development. Leads process improvement teams, evaluates business impacts, supports user acceptance testing, reviews technical deliverables, and provides post-implementation support. Serves as a subject matter expert and mentor while facilitating stakeholder communication, change management, training, and solution recommendations.

Plans, designs, implements, and maintains security architectures and infrastructure. Manages network security, risk, incidents, vulnerabilities, compliance controls, and threat-driven security changes. Performs security reviews, penetration testing, vulnerability remediation, and may investigate intrusions and conduct forensic analysis. Collaborates with business leaders to balance security risks with organizational needs and executes implementation plans under senior engineer guidance.