Top Tech Jobs & Startup Jobs in Spokane, WA

Leads the global customer experience operations function across Customer Success, Support, Professional Services, and Renewals. Develops retention and expansion strategies, customer journey processes, CX technology roadmaps, analytics, executive reporting, capacity planning, and incentive operations. Builds a high-performing operations team using AI and automation while partnering with Revenue Operations to improve net retention and ARR growth.

Manage customer relationships as a trusted technical partner, oversee major incident communications, analyze customer data and renewal risks, advocate internally for customer needs, monitor product adoption, and recommend solutions aligned with business objectives. The role requires hands-on customer success work, occasional travel to customer sites, and limited after-hours or weekend coverage.

Own and improve Life360’s Ads Data Engineering platform on Databricks. Build, operate, and optimize batch and streaming pipelines, Delta Lake tables, dbt models, semantic layers, and core metrics. Integrate advertising and business data, implement quality and governance controls, manage AWS infrastructure with Terraform, reduce compute costs, and mentor engineers. Partner with analysts, ad strategists, and sales teams to deliver trusted data products while developing AI-assisted engineering tools and workflows.

Leads the architecture, development, deployment, and production support of secure, scalable SaaS software across a public safety platform. Champions AI-native development practices, including coding agents, automated testing, code review, and agent workflows. Mentors engineers, collaborates cross-functionally, improves reliability and performance, manages incident response, and implements secure development practices for sensitive criminal justice data.

Configure and validate SAP ECC and S/4HANA solutions supporting US Army financial, logistics, and public-sector processes. Translate business requirements into configurations, process flows, prototypes, tests, and documentation. Perform fit-to-standard and fit-gap analysis, troubleshoot defects, validate transactions, assess integrations and dependencies, and communicate configuration decisions to technical and business stakeholders. Support SAP prototyping, solution design, functional specifications, auditability, internal controls, security, and Federal compliance.

Designs, develops, migrates, and maintains secure enterprise applications within the Microsoft Power Platform and Army 365 ecosystem. Builds workflow automation and user-provisioning solutions using Dataverse, SharePoint, custom connectors, and cloud flows. Leads security and compliance architecture in an IL-5 environment, using Microsoft Purview and Entra ID governance. Establishes governance frameworks, supports Agile delivery, documents technical solutions, and collaborates with cross-functional teams.

Lead the vision, strategy, and execution for the Sparkling Ice Caffeine brand. Own annual brand planning, marketing KPIs, consumer insights, innovation, product commercialization, packaging briefs, demand planning inputs, competitive analysis, and national sales storytelling. Collaborate with marketing, sales, R&D, supply chain, finance, creative agencies, and media agencies to drive brand growth and performance.

Lead commerce media strategy and activation across Amazon, Walmart, Criteo, and related retail media platforms. Manage and develop commerce media teams, oversee planning, execution, optimization, measurement, quality assurance, and client communication. Standardize workflows, testing, reporting, and operational practices while integrating commerce media with broader full-funnel campaigns. Drive growth initiatives, reduce wasted spend, improve platform proficiency, and communicate performance insights and recommendations to clients and internal stakeholders.

Leads a portfolio of hyperscale data center power-generation projects from planning through commissioning and handover. Manages project governance, budgets, schedules, risks, resources, and stakeholder communication while coaching, hiring, and developing Project Managers. Partners with business leaders to prioritize initiatives, resolve complex issues, implement change, and deliver customer-focused outcomes. Requires regular domestic travel to customer and vendor sites.

Supports captive insurance management through financial reporting, cash management, renewals, claims analysis, actuarial data coordination, regulatory compliance, governance, and oversight of captive administrators. Prepares financial analyses, monitors premiums and claims, manages insurance transactions, and facilitates board, advisory committee, and finance meetings.

Own full-cycle recruiting for 12–18 concurrent requisitions across technical engineering, sales, product, operations, and G&A roles. Source passive candidates, lead hiring-manager intakes, screen and recommend candidates, coordinate interviews, manage offers, maintain ATS data, report pipeline metrics, and coach managers on structured interviewing. The role emphasizes embedded, firmware, systems, functional safety, and quality engineering talent across US and European time zones.

Lead end-to-end product development for Wikimedia’s mobile apps, from discovery and requirements through release, measurement, and iteration. Focus on app growth, reader engagement, donor retention, notifications, search, personalization, and web-to-app integration. Collaborate with engineers, designers, analysts, marketing, legal, communications, product managers, and volunteer communities. The role requires independently scoping initiatives, defining metrics, documenting decisions, managing experiments, and delivering multiple features during a six-month contract.

Designs, deploys, maintains, and improves enterprise cybersecurity infrastructure across network, application, cloud, and on-premises environments. Responsibilities include operating firewalls and defensive platforms, managing SASE/ZTNA and SD-WAN implementations, conducting vulnerability and threat analysis, supporting incident response, maintaining secure baselines, automating operational tasks, integrating intrusion detection telemetry, collaborating with SOC and network teams, and contributing to security architecture and roadmap decisions.