Top Tech Jobs & Startup Jobs in Spokane, WA

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

The job description provides limited role-specific details. The Platform Engineering Manager would presumably lead platform engineering efforts supporting Zocdoc’s digital healthcare marketplace, collaborating with teams to build reliable, scalable infrastructure and platform capabilities.

The Senior Analytics Engineer will design and implement scalable data solutions for Finance Analytics, reconcile data accuracy, and collaborate across teams to enhance financial datasets and reporting workflows.

Serve as the financial systems subject matter expert for Zip, NetSuite, Navan, and related enterprise applications. Translate finance requirements into scalable configurations, workflows, integrations, automations, and reporting solutions. Administer platforms, troubleshoot production issues, lead testing, create technical documentation, support month-end transformation, and train users. Collaborate with product managers, finance, sourcing, legal, security, engineers, and citizen developers to deliver roadmap initiatives and AI-powered workflows.

As the Principal Product Designer for Toast IQ, you'll lead design strategy for the AI assistant, shaping user experiences across platforms and collaborating with cross-functional teams.

Manage high-volume inbound and outbound customer engagements to drive retention and long-term success. Lead consultative retention discussions, handle objections and pricing negotiations, diagnose customer needs, document interactions, use account data for decision-making, and collaborate with Sales, Support, Product, and Finance. The role requires strong communication, negotiation, prioritization, data interpretation, and real-time problem-solving skills.

Own Sales and Onboarding Revenue Operations for Retail, partnering with leaders to improve pipeline, conversion, sales productivity, onboarding throughput, capacity planning, and time-to-go-live. Analyze operational data, design pilots, define process and system requirements, manage cross-functional initiatives, and drive implementation, adoption, and measurement. Use generative AI and automation to reduce administrative work and improve field productivity across Sales and Onboarding teams.

Manage and optimize paid social campaigns across major platforms, QA builds, monitor pacing and performance, troubleshoot technical issues, develop strategic plans and client-facing POVs, collaborate with cross-functional teams, and support training and documentation of paid social best practices.

Leads complex, cross-functional Enterprise Technology, AI, and Data programs from planning through delivery. Responsibilities include roadmap development, dependency and resource management, risk and issue tracking, governance, executive communications, operational transformation, enterprise application initiatives, and AI workflow adoption. The role aligns technical and business stakeholders across Finance, Legal, Sales, Marketing, Product, and other functions while improving program delivery practices in a remote, globally distributed environment.

Lead complex, end-to-end technical programs across product, engineering, data, and security teams. Translate strategic priorities into roadmaps, manage risks and dependencies, coordinate distributed teams, and align executive stakeholders. Drive AI platform, data, infrastructure, security, reliability, and enterprise adoption initiatives from inception through launch and continuous improvement while ensuring predictable execution and transparent communication.

The Staff Forward Deployed Engineer at GitLab works with strategic accounts to adopt GitLab and GitLab Duo Agent Platform, guiding technical discovery and building reusable solutions for complex enterprise environments.

Provide licensed insurance customer support across phone, email, chat and text. Handle post-purchase tasks: billing, endorsements, coverage adjustments, renewals, retention and cross-sell opportunities. Navigate multiple carrier portals, collect documentation, monitor book of business, and resolve complex inquiries to reduce churn and support agents.

Support Global Operations through forecasting, budgeting, monthly close, budget-versus-actuals analysis, KPI monitoring, financial guidance, and investment trade-off evaluation. Partner with Operations, FP&A, Data, Accounting, and business leaders to assess volumes, revenue, variable profit, staffing capacity, and expenses, while preparing performance materials and actionable insights for management decisions.

Supports the full strategic partnership lifecycle, including opportunity evaluation, business case development, deal execution, launch, relationship management, and performance optimization. Builds cross-functional visibility into partnership needs, identifies expansion and consolidation opportunities, conducts market and partner research, evaluates commercial terms, coordinates stakeholder workstreams, tracks KPIs, and prepares recommendations for leadership. Manages multiple initiatives while improving partnership processes and operating models.

Leads community engagement and partnership strategies across multiple markets, advising senior leaders on local risks, stakeholder sentiment, permitting, and development priorities. Builds relationships with officials, nonprofits, unions, businesses, and community organizations; negotiates community benefit and development agreements; oversees partnerships, investments, budgets, and engagement KPIs. Coordinates cross-functional teams across government affairs, communications, legal, development, operations, and people functions to support site selection, construction, permitting, and ongoing operations.

Manage post-sales customer engagements from onboarding through renewal for Zscaler SecOps products. Provide cybersecurity education and strategic guidance, conduct executive business reviews, support renewals, mitigate retention risks, and identify expansion opportunities. Build trusted customer relationships, analyze performance metrics, gather product feedback, and collaborate with Sales, Support, Product, and technical teams to improve customer security outcomes and maximize product value.

Manage and optimize B2B SaaS email marketing across prospect and customer lifecycles. Own email roadmaps, calendars, nurture programs, segmentation, personalization, governance, and performance reporting. Use Marketo, 6sense, AI-enabled workflows, testing, and campaign insights to improve engagement, conversion, adoption, retention, and expansion. Collaborate with Campaigns, Customer Marketing, Product Marketing, Sales, Design, and other teams while ensuring messaging, AI-generated content, privacy, compliance, and deliverability standards.

Own the end-to-end People lifecycle for M&A: lead HR due diligence, partner with Corporate Development, build cross-functional integration playbooks, orchestrate Recruiting/Comp/Immigration/Payroll workstreams, and design day-1 onboarding and retention programs to integrate acquired technical teams under compressed timelines.