Top Tech Jobs & Startup Jobs in Spokane, WA

Owns employee-facing IT operations, including SaaS administration, identity and access management, device and endpoint lifecycle, technical support, IT asset management, onboarding and offboarding, migrations, documentation, and service processes. The role partners with security on access, endpoint, audit, incident response, and HIPAA-related controls while leading foundational initiatives such as MDM implementation, OneDrive-to-Google Drive migration, IT inventory, Zendesk administration, and scalable internal IT operations.

Owns high-severity customer reliability issues across cloud infrastructure, Kubernetes, Linux, networking, IAM, observability, and distributed systems. Builds automation, diagnostics, runbooks, and scalable operational improvements while leading incident response and mentoring Customer Reliability Engineers. Partners with escalation management, account teams, engineering, and customers to improve resolution times, reliability, documentation, and technical enablement. Participates in on-call rotations and communicates complex issues to technical and executive audiences.

Generates and qualifies leads, conducts prospect outreach, manages CRM activity, researches potential education-sector customers, and supports sales and customer success teams. The representative will craft email campaigns, make prospecting calls, qualify inbound inquiries, hand leads to Account Executives, and independently close smaller opportunities while maintaining accurate pipeline records.

Manage full-cycle, high-volume recruiting for manufacturing associates, material handlers, technicians, and other hourly roles. Partner with hiring managers, source candidates through LinkedIn Recruiter, Indeed, events, and outreach, coordinate interviews and offers, maintain accurate ATS records, and deliver a strong candidate experience in an onsite, fast-paced environment.

Own strategy and execution for a gaming-oriented B2C mobile app focused on advertising, rewards, loyalty, and commerce. Responsibilities include roadmap and backlog management, analytics and A/B testing, conversion optimization, user research, competitive analysis, product documentation, prioritization, and cross-functional collaboration with engineering, design, marketing, legal, operations, and support teams.

Lead Tribe AI’s external communications and narrative strategy. Responsibilities include ghostwriting for the CEO, preparing executives for media appearances, managing enterprise and AI technology media relations, developing partner announcements, translating technical customer work into compelling stories, and building communications processes, measurement, and external support from the ground up.

Perform exploratory, manual, and automated testing for mobile, web, backend, and embedded Android products. Collaborate with product, engineering, design, and QA teams to establish test plans, identify risks, reproduce defects, support incident response, and improve testing efficiency. Test Android software on custom hardware and firmware, maintain automated test scripts, participate in bug triage, and advocate for product quality and user experience.

Provides advanced IT help desk, desktop support, networking, cloud, and customer service assistance. Resolves and triages support tickets, prioritizes issues, schedules service appointments, assigns escalations, documents solutions, and supports Microsoft environments including Office 365, Microsoft 365, and Azure. The role also troubleshoots operating systems, enterprise applications, and network configurations while mentoring junior staff and improving help desk and dispatch processes.

Administer and optimize Trimble CityWorks AMS and PLL for a public water and wastewater utility. Configure workflows, improve data quality, develop dashboards and reports, and integrate CityWorks with ArcGIS, Oracle Fusion, SCADA, and other enterprise systems. Collaborate with IT, GIS, operations teams, and client stakeholders to support reporting, KPIs, and data-driven decision-making. This fully remote contract requires at least one year of hands-on CityWorks experience.

Own the implementation function end to end, including strategy, processes, tooling, staffing, KPIs, and customer deployment outcomes. Build and lead the implementation team, create scalable playbooks, manage complex deployments, oversee capacity planning, and partner with Sales, Customer Success, Data, Product, and Engineering. Serve as a trusted advisor to strategic customers and use customer feedback to influence the product roadmap.