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Top Customer Success Jobs in San Francisco, CA
Artificial Intelligence • Machine Learning • Software • Analytics
The Senior Technical Support Engineer will deliver exceptional client support, resolving complex technical issues, collaborating with various internal teams, and owning the escalation process for critical incidents. They will also mentor junior engineers, develop support documentation, and ensure compliance with service level agreements.
Top Skills:
BashHTMLJavaScriptPythonSQL
Big Data • Cloud • Software • Analytics
The Success Education Innovation Intern will analyze educational data, support AI-enabled content management, assist with Learning Management Systems, and help with various projects as needed. This role focuses on developing educational content based on user behavior and collaborating with internal teams.
Top Skills:
ExcelGoogle AnalyticsMS OfficeSalesforceSnowflake
Design
The Director of Microsoft Dynamics Customer Enablement manages a team to provide support for Microsoft Dynamics applications, oversees ticket administration, develops relationships with external support providers, and ensures high-quality customer service. The role includes training, process improvement, stakeholder communication, and KPI management for performance visibility.
Top Skills:
Microsoft Dynamics 365
Featured Jobs
HR Tech • Financial Services
The Compliance Customer Relation Specialist at Foley supports clients, drivers, and candidates with understanding DOT and FCRA regulations, conducts employment verifications, responds to client inquiries, and processes compliance documents while maintaining expertise in regulations and delivering exceptional customer service.
Top Skills:
MS OfficeOutlook
Software
The Technical Support Engineer II will troubleshoot and resolve advanced issues for end users of the Solumina platform, analyze business rules, create test cases, and document procedures. The role involves collaboration with various teams to improve support processes and system reliability.
Top Skills:
JavaSQL
Fintech
The Mortgage Customer Outreach Specialist collects on delinquent mortgage loans by initiating contact with consumers in early default stages. They assess consumer financial situations, arrange repayment plans, adhere to compliance regulations, handle inbound calls regarding mortgage products, and address problematic account situations. They also maintain audit standards and promote a diverse work environment.
Hardware • Semiconductor
Provide support to customers with system commissioning, repairs, and maintenance. Develop close relationships to facilitate product sales and feedback for improvements. Complete field reports and perform additional duties as required.
Top Skills:
ElectronicsPlcRf
Healthtech • Software
As a Client Success Director, you'll oversee client relations, ensuring satisfaction and growth while analyzing metrics to enhance client success. Responsibilities include relationship management, strategy development, advocacy, and issue resolution, along with supporting cross-selling and upselling efforts to increase client retention and revenue.
Information Technology • Legal Tech
The Customer Success Manager at Marigold engages with enterprise customers to drive satisfaction, retention, and growth. Responsibilities include managing a portfolio, providing consultative support, leading reviews, advocating for customer needs, and participating in the sales cycle. The role requires excellent relationship management and problem-solving skills.
Top Skills:
SaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Big Data Analytics • Automation • Data Privacy
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues related to JavaScript, APIs, and digital marketing tools. This involves guiding clients on product implementation, resolving complex problems, and ensuring customers maximize their use of Tealium's services. The role requires a strong technical background and exceptional communication skills to deliver tailored solutions and enhance customer satisfaction.
Top Skills:
JavaScript
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