Top Customer Success Jobs in San Francisco, CA

Provide essential customer and order support for the successful launch of a Lung Cancer Screening test. Engage with patients and healthcare providers throughout the order's life cycle. Ensure efficient account set up, order processing, and a superior customer experience. Identify opportunities for process improvements and collaborate with the team.

As a Senior Enrollment Specialist at Foodsmart, you will lead the enrollment process for healthcare providers, ensuring compliance with Medicaid and Medicare regulations. Collaborate with clinical operations to optimize onboarding and maintain high standards of professional practice.

Sports Reference LLC is seeking a Customer Success Coordinator to engage with and assist users with sports statistics and history inquiries. The ideal candidate will have a deep knowledge of sports and strong communication skills to provide prompt responses to user inquiries via email, phone, and chat. Responsibilities include collaborating with development teams to address bugs and updates on the company's sites and products.

Automattic is seeking a Customer Acquisition Manager to create and implement paid media strategies to acquire, convert, and monetize customers. Responsibilities include acquiring incremental customers, optimizing paid media channels, and utilizing data for strategic marketing decisions. The candidate should have expertise in marketing strategy, paid media channels, analytics, and communication. Salary range is $100,000-$150,000 USD yearly. Fully-remote work status.

Happiness Engineers play a crucial role in ensuring a seamless customer experience by providing frontline customer support and success. They interact with customers through various channels, troubleshoot technical issues, and strive to enhance customer satisfaction. The ideal candidate is a problem-solver, excellent communicator, and deeply cares about the customer experience.

The Hacker Program Operations Specialist at Immunefi plays a pivotal role in launching and managing code review programs, interacting with clients and hackers, and driving engagement with security researchers. The role involves designing audit contests, guiding clients and hackers, collaborating with sales and marketing teams, and fostering a hacker community.

Threat Detection Specialist responsible for maintaining knowledge on the current cyber threat landscape, creating and updating indicator logic, providing relevant alerts, and performing threat hunting missions based on TTPs. Must have at least 3 years of experience with IDS/IPS Solutions, Windows Event logs, Sysmon, and Linux logs.