Top Customer Success Jobs in San Francisco, CA
Productiv is seeking a Strategic Customer Success Manager to foster strong customer relationships, drive adoption, and ensure customers achieve maximum value from the platform. Responsibilities include customer relationship management, driving adoption and value realization, retention and growth, customer health monitoring, onboarding and education, product advocacy and usage, and upsell and expansion. The ideal candidate will have experience in Customer Success or Account Management within a SaaS or technology company, strong communication and problem-solving skills, and a track record of driving customer retention and growth.
Customer Support Representative role at Medely, providing best-in-class support for healthcare professionals. Responsibilities include resolving customer cases, troubleshooting platform issues, and bridging communication between customers and internal departments. Requires 1 year of experience in a call center or customer support role, Bachelor's degree, and proficiency in web-based tools.
As a Customer Success Manager at Indico Data, you will maintain and grow existing business within the Indico Customer portfolio. Your responsibilities include strategic account management, product expertise, and engagement management to drive product adoption, customer retention, and success.
Work as a Customer Success Manager at Netomi AI, focusing on driving product adoption, renewal, and customer satisfaction by bringing value to strategic customers. Act as a trusted advisor and partner with customers to understand their goals and translate them into strategies. Collaborate with internal teams, demo product capabilities, maintain client interactions, and more.
Seeking a highly skilled and experienced Strategic Client Executive to develop and execute tailored strategies, maximize account growth, and ensure customer satisfaction in the healthcare industry.
Join Fox News Media as a Content Engagement & Strategy Specialist responsible for managing digital content, ensuring quality standards, and collaborating with various teams. Requires 2-4 years of experience, strong editorial judgment, and knowledge of digital content management systems.
Join the Marketplace team at Hagerty as a Car Specialist, responsible for advising clients on buying and selling collector cars, generating new clients through cold calling, conducting car inspections, and overseeing consignment processes.
As a Senior Customer Success Manager (CSM) at CoLab, you will play an integral role in the success of our customers as their primary relationship-holder in partnership with your Sales Team peers. You will be directly responsible for ensuring customers are maximizing the value received from our partnership, translating to their revenue retention, revenue growth and advocacy. This will be accomplished by acquiring a deep understanding of the business outcomes they’re looking to achieve, prescribing and holding customers accountable to the actions necessary (product adoption, processes, changement management disciplines) to achieve these outcomes and communicating the business impact driven. Integral to your success will be the ability to establish strong relationships at all levels of a customer's organization (C-Suite, VP, Director, Manager, frontline engineers), mobilizing each stakeholder to help drive the adoption of CoLab in order to support their organization in bringing higher quality products to market faster.
The Client Success Specialist is responsible for assisting customers, scheduling photographers, conducting product overviews, project management, onboarding new clients, and ensuring quality control. The ideal candidate is organized, detail-oriented, and has strong communication skills.
Senior Manager of Client Success overseeing the Client Success team providing technical assistance and guidance to internal employees using technology solutions. Responsibilities include managing team, establishing KPIs, collaborating with other teams, and staying updated on industry trends. Requires 5 years of experience in client success or technical support role and 3 years of managerial experience.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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