Top Customer Success Jobs in San Francisco, CA
The Strategic Customer Success Manager at Vouched is responsible for fostering deep customer relationships, driving sales growth, overseeing technical onboarding processes, and implementing customer retention strategies in a B2B SaaS environment.
Teachstone is seeking a Client Success Manager (CSM) responsible for driving client growth, strategic partnerships, onboarding, client health management, sales tracking, and proactive communication. Additional responsibilities include client presentations and product demos. Qualifications include 3-5 years of experience in client success or related roles with a sales focus, military knowledge, and an education degree or equivalent.
The Case Specialist II, Integrated Absence & STD acts under the general supervision of a Senior Manager managing claims including FMLA, PFL, ADA and/or other leave programs in conjunctions with Short Term Disability (STD) benefits. This role may take on more complex cases as they develop their ability to analyze and interpret claims.
GuidePoint Security is seeking a Senior Contracts Specialist - SLED to provide contract management support for SLED client contracts. Responsibilities include reviewing contracts, ensuring compliance, managing contract lifecycle, and coordinating risk mitigation strategies.
As a Customer Experience Specialist at Kins Health, you will deliver concierge-level service to potential and active patients, as well as physical therapists. Your responsibilities include engaging with patients, matching them with physical therapists, explaining insurance coverage, and resolving patient needs. You will work collaboratively with various teams to improve customer experiences and support lead generation strategies.
Customer Support Associate responsible for triaging and resolving customer cases related to Elation EHR, Billing, and Patient Passport applications via email, chat, phone, and screen share. Collaborates with support team and assists in escalation of complex cases. Requires excellent communication, problem-solving, and time management skills. Bachelor's degree or equivalent experience required.
As a Customer Care Supervisor, responsible for ensuring stakeholders receive delightful service, coaching and developing the team, exceeding results, and improving department efficiency. Requires hiring and managing customer service teams, exceeding goals and metrics, resolving complex issues, and leading with empathy and emotional intelligence.
Senior Customer Success Manager role at Whip Around, a SaaS scale-up providing fleet technology solutions. Responsible for maintaining customer success, retention, and loyalty by optimizing business through adoption, growth, and retention. Key responsibilities include driving revenue growth, continuous customer value attainment, and being the voice of the customer. Requires strong communication skills, passion for technology, and the ability to engage with customers effectively.
Seeking a Customer Success Manager with experience in K-12 education, particularly high school, to build relationships with state and district leadership, onboard new districts, and engage in data-driven conversations.
Experienced Enterprise Customer Success Manager in the public sector role at Incode, leading provider of identity solutions. Responsible for managing projects, ensuring client success and satisfaction, and overseeing business solutions delivery.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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