Top Customer Success Jobs in San Francisco, CA
As a Client Success Manager, you will be the main liaison for existing customers, ensuring they maximize their investment in our legal technology platform. You will focus on account retention, engage with clients to increase usage, communicate the value of services, and lead product demos, aiming for high renewal rates and strong customer relationships.
As a Customer Engagement Manager at Udemy, you will guide corporate customers in leadership development strategies and ensure high project quality. You'll build strong relationships, oversee project management, analyze performance data, and collaborate with sales to promote program adoption.
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
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As an Escalations Specialist, you will manage and resolve sensitive member issues, analyze escalated cases, and communicate findings to a variety of stakeholders. You will work closely with team members from different levels of the organization to identify root causes and improve processes while maintaining a high standard of customer service.
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The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
As a Customer Research Advisor at Dscout, you will collaborate with clients to help them design and execute research projects using the Dscout platform. Responsibilities include training clients, offering research design recommendations, and providing ongoing support while advocating for their needs within the company.
As an Enterprise Customer Success Manager at Deepgram, you will drive value for enterprise clients by aligning their business objectives with Deepgram's AI solutions. You'll manage relationships, ensure contract renewals, and leverage customer insights to identify growth opportunities.
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The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Customer Success Manager IV at GHX will drive account plans to enhance customer utilization of GHX solutions, improve satisfaction, and retain customers. They will work cross-functionally to achieve client goals, identify risks, and foster strong business relationships, while also identifying upsell opportunities.
As a CX Tooling Engineer at Spring Health, you will enhance workflow efficiencies within the Zendesk platform and associated tools like Talkdesk. You'll develop custom solutions, collaborate across departments, solve operational challenges, and manage tooling requests to improve the overall customer and provider experience.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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