Top Customer Success Jobs in San Francisco, CA
ITHAKA is seeking an Outreach Participation Specialist to support access to their suite of products and services across their communities. Responsibilities include collaborating with Outreach Account Owners, working with libraries, processing orders, facilitating renewals, and maintaining CRM data.
Supervisor of RCM Client Success role at Modernizing Medicine (ModMed) to oversee a team of RCM Client Advisors, monitor practice revenue performance, support client satisfaction, and ensure contractual scope delivery. Responsibilities include managing team members, analyzing client metrics, participating in client meetings, managing client escalations, and driving SLA achievements.
As a Sr. Contracts Specialist at iSpot.tv, you will be responsible for drafting, reviewing, negotiating contracts, managing the contract lifecycle, ensuring legal compliance, and mitigating risks. You will collaborate with internal stakeholders to drive continuous process improvement and provide strategic stewardship on agreement negotiations.
Support and optimize VoIP phone systems for veterinary practices in North America. Provide high levels of customer satisfaction, set up phone systems, host training sessions, troubleshoot hardware issues, and analyze system trends. Fully remote contract position.
Join Mudflap's Customer Support Team to provide exceptional service to truckers and fuel stop partners. Responsibilities include answering calls, chats, and emails, developing product expertise, and ensuring world-class customer service. Perks include remote-first work, career growth opportunities, and competitive salary and benefits. Must have 1+ year of customer support experience and passion for delivering top-notch service.
The Senior Customer Success Manager at LivePerson plays a pivotal role in driving product adoption and value conversations with customers. Responsibilities include driving growth, developing relationships, creating customer success plans, and translating financial terms into ROI. The role requires strong analytical skills, deep knowledge of SaaS and digital trends, and experience working with cross-functional teams. The ideal candidate should be customer-oriented, tech-savvy, and have excellent communication skills.
Serve as the primary relationship owner for major/key segment employer customers, collaborate with internal teams, deliver engaging campaigns and workshops, produce customer reports, and ensure customer satisfaction and renewal.
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The Client Engagement Executive at Ensono is responsible for driving profitable growth from client accounts by developing strategic relationships and ensuring customer satisfaction. This role involves maximizing current service portfolios, enabling and selling new services, and bringing the right Ensono relationships to clients on a regular basis.
The Employee Records Specialist at Leidos in Oak Ridge, Tennessee, supports HR Services by processing employee data changes in the Workday system, maintaining employee master files, providing processing guidance, reviewing data transactions, and supporting various internal requests. Responsibilities include data entry, personnel changes processing, customer interaction, audit support, data integrity maintenance, record audits, document scanning/indexing, records management, and more.
The Channel Support Specialist at Keeper Security is responsible for on-boarding, training, and pre-sales efforts with value-added resellers and distributors, as well as creating sales and marketing collateral for channel sales.
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