Top Customer Success Jobs in San Francisco, CA
Lead and mentor a team of Client Success Managers, ensure client needs shape business decisions, collaborate with internal stakeholders, and drive revenue growth through client relationships and product usage strategies.
Join Amplitude as a Senior Customer Success Architect providing guidance on data management and consultative support. Serve as a trusted technical advisor, possess mastery of Amplitude products, collaborate cross-functionally, and optimize business processes and services.
As a Senior Commercial Customer Success Manager at Gong, you will be a trusted strategic advisor to revenue and operational leaders, driving customer engagement, adoption, and business outcomes. Responsibilities include driving quarterly metrics, partnering with internal teams, and leading process improvements. Qualifications include 2+ years of relevant work experience, prioritizing and managing a book of business, and owning relationships with senior stakeholders. The role offers various perks and benefits to support overall wellbeing and personal growth.
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Join WUWTA as an Implementation and Training Specialist to assist with client onboarding, platform customization, training, and client communication. Requires 3-5 years of software implementation and training experience, proficiency in Google Suite or Microsoft Office, and strong communication skills.
Looking for an organized, experienced, and highly motivated Product support specialist to provide high-quality customer support and product education at a climate program software platform. Responsibilities include solving customer problems, exceeding client expectations, educating customers on platform usage, and collaborating with various teams.
Pano is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection. They are looking for talented individuals to join their team.
Join Populus as a Senior Customer Success Manager to manage new and existing customer base, implement strategies for onboarding, training, upselling, and renewals. Collaborate with the product team to enhance offerings and work closely with the Head of Customer Success. Ideal for individuals with 5 years of experience in SaaS technology solutions and a track record of driving retention and expansions.
As a Customer Success Representative, you will learn about telecommunications products, customer service, sales, personal development, communication skills, coaching, and managerial responsibilities. No prior knowledge of telecommunications is required. Must have 1 year of experience in customer service, retail, or hospitality, a student mentality, passion for working with others, and drive for professional growth.
The Customer Success Manager is responsible for driving customer satisfaction, adoption, enablement, and outcomes realization for top customers. Key responsibilities include managing account portfolios, collaborating cross-functionally, executing growth strategies, and supporting marketing programs. Required skills include problem-solving, strong communication, empathy, business acumen, and technical aptitude. Must have a Bachelor's degree and 2+ years of Customer Success or Account Management experience. Knowledge of Salesforce CRM and SaaS experience are bonuses.
The Sr. Compliance Specialist, Privacy at Pinterest will be responsible for operationalizing new regulations, resolving high priority escalations, identifying inefficiencies, and driving improvements to Privacy Operations workflows. The role requires a self-driven individual with strong critical thinking skills, the ability to work in a cross-functional environment, and thrive in a fast-paced dynamic setting.
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