Top IT Support & Helpdesk Jobs in San Diego, CA

Manage the company’s IT department and ensure reliable operation of networks, servers, systems, security, and end-user technology. Responsibilities include AWS and Oracle administration, Microsoft 365 access management, technical support, cybersecurity monitoring, compliance, vendor coordination, budgeting, and leading IT infrastructure projects. The role also supports Windows and Apple devices, manages IT tickets, and coordinates cross-functional technology initiatives.

Provides frontline IT and systems support, resolving help desk requests, account and access issues, device and application problems, and HubSpot CRM questions. Administers user onboarding, offboarding, permissions, audits, documentation, and compliance workflows. The role also develops self-service resources, delivers training, improves processes, supports automation, and explores AI applications for workflow optimization and CRM data hygiene.

Supports and improves IT infrastructure across multi-site healthcare centers, including endpoints, networks, cloud systems, printing, AV, phones, digital signage, SaaS applications, Microsoft 365, and Entra ID. Delivers site and technology projects, automates onboarding and offboarding, troubleshoots escalated issues, manages vendors, supports disaster recovery testing, and maintains documentation, security, asset inventories, and HIPAA-compliant access practices.

Provides overnight technical support to integrators’ customers, diagnosing and resolving smart-home, networking, A/V, surveillance, automation, and connected-technology issues. Uses OvrC and related tools to troubleshoot systems, explain solutions clearly, document root causes, recommend on-site service, test new products, and provide feedback to product teams. Requires two or more years of custom-integration installation and programming experience, plus certification in a major control platform.

Manages a team supporting the firm's enterprise and practice-facing applications. Oversees application administration, maintenance, upgrades, testing, documentation, troubleshooting, integrations, vendor coordination, budgeting, and enhancement recommendations. Partners with Help Desk, Business Analysis, vendors, and IT teams to maintain service levels and user experience. Provides project management for application-related initiatives and supports users after normal business hours.

Lead troubleshooting and resolution of complex application issues, manage incident and problem processes, document solutions, identify root causes, and collaborate with customers and internal teams. Maintain knowledge bases and troubleshooting guides, mentor support staff, contribute to continuous improvement, support AI-related projects, and validate software features before release. Requires application support experience, SQL expertise, software debugging skills, and knowledge of software architectures and performance, security, and compatibility issues.

Provides remote and on-site administration and technical support for PremierOne public safety systems. Responsibilities include server maintenance, software patching, diagnostics, performance reporting, database backups, vulnerability remediation, root-cause analysis, troubleshooting, and system improvements. The role supports Windows, SQL, virtualization, networking, clustering, storage, and CAD/RMS applications while maintaining customer relationships and resolving operational issues. Travel to customer sites is required, along with CJIS-related background screening.

Administer and improve the Salesforce platform by managing configuration changes, flows, metadata, permissions, users, security, data access, integrations, and third-party applications. Gather requirements, implement solutions, support tickets, maintain technical documentation, monitor Salesforce releases, and collaborate across teams in an Agile or Scrumban environment.

Administer and improve the Salesforce platform through user access management, configuration, automation, data-quality controls, release management, testing, training, documentation, and user support. Gather business requirements, translate them into scalable solutions, monitor adoption, and collaborate with developers and stakeholders on integrations and enhancements involving Certinia, MuleSoft, Conga, Egnyte, and Concur.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.