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Top Customer Success Jobs in San Diego, CA
Artificial Intelligence • Information Technology • Software
The Customer Success Manager increases customer retention and business growth by managing customer relationships, implementing strategic initiatives, and ensuring customer satisfaction with CommandLink's services.
Top Skills:
CcaasCRMExcelInternet ServicesManaged ServicesMS OfficeNetworkSd-WanSecuritySipSoftwareUcaas
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning
Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.
Top Skills:
GCPSalesforce
Edtech • Software
The Enterprise Customer Success Manager will manage a portfolio of strategic accounts, driving customer satisfaction, product adoption, renewals, and revenue retention while collaborating with cross-functional teams.
Top Skills:
Salesforce
Artificial Intelligence • Internet of Things • Machine Learning • Robotics
The Senior Customer Success Manager at Netradyne will manage client relationships, ensuring deployment optimization, renewals, and maximization of annual recurring revenue while providing strategic direction and support.
Top Skills:
GainsightSalesforce
Payments • Software
The Customer Success Associate will manage mid-market clients to drive retention, growth, and satisfaction while promoting InvoiceCloud's services through effective relationship management.
Top Skills:
MS OfficeSalesforce
Information Technology • Security • Cybersecurity
The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.
Top Skills:
GainsightSalesforceTotango
Software
Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.
Top Skills:
Crm ToolsHubspotSalesforce
Retail • Sales • Energy
As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.
Top Skills:
Zendesk
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.
Top Skills:
BigQueryDbtETLGoogle SheetsGoogle SlidesReverse EtlSnowflakeSQLTableau
Reposted 15 Days AgoSaved
Fintech • Software • Financial Services
The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.
Top Skills:
MartechSaaS
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills:
SaaS
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
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Digital Media
The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.
Top Skills:
ClayEverafterGoogle SuiteGongHubspotIntercomLookerMetabaseSalesforceStatisfyVidyardZendesk
Edtech • Machine Learning • Natural Language Processing • Software
As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.
Top Skills:
Machine LearningNatural Language Processing
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensuring seamless experiences from onboarding to delivery, while collaborating with internal teams to optimize program success.
Top Skills:
ExcelGoogle SheetsSalesforce
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Reposted 15 Days AgoSaved
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Easy Apply
Fintech • Software • Financial Services
The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.
Top Skills:
AnalyticsQuality Control
Edtech • HR Tech
Lead and manage a Customer Success team, coach CSMs, oversee renewals and expansions, manage escalations, and ensure process adoption.
Top Skills:
Hubspot
Edtech • HR Tech
The Customer Success Manager will oversee customer onboarding, engagement, and retention for EasyLlama's Mid Market clients, leveraging data insights and collaboration with cross-functional teams to enhance customer satisfaction.
Information Technology • Internet of Things • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll provide expert support to customers, assist with product implementation, and optimize customer experience.
Top Skills:
Cloud ConnectorsJIRAPythonRest ApisService NowSplunk
Software
The Customer Success Director manages customer relationships, drives adoption of Fairmarkit solutions, and achieves renewal and growth targets for their accounts, requiring strong customer management and business skills.
Top Skills:
AribaCoupaOracleSAP
Healthtech • Software • Biotech
Lead and grow the Customer Success team for mid-market clients, ensuring outstanding experiences and outcomes. Develop strategies, manage relationships, and oversee operations to support client engagement and retention.
Top Skills:
AirtableMetabaseSalesforce
Cloud • Logistics • Software • Transportation • Automation
As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.
Top Skills:
CRMCsm Platforms
Cloud • Software
Lead and manage the Customer Success team, ensuring high customer retention and satisfaction while driving team performance and collaboration across departments.
Top Skills:
Cloud TechnologyCustomer Success ManagementData AnalysisOpen Source SoftwareSaaS
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