Top Operations & Support Jobs in San Antonio, TX

Provide first-line technical support for clients: troubleshoot hardware and software, perform installations/upgrades, resolve issues via phone/chat/email, maintain tickets and client documentation, and provide occasional on-site assistance to ensure customer satisfaction.

Lead the design and delivery of AI-enabled revenue workflows: analyze funnel and pipeline data, identify automation and AI opportunities, build/configure automations and copilots, partner with Sales/Marketing/Technology to deploy scalable, measured revenue operations improvements.

Own and run the Deal Strategy intake: review pricing/discounts, triage legal and treasury exceptions, validate order forms, prioritise high-impact deals, maintain clause and pricing playbooks, run cross-functional taskforces, track deal metrics, and design guardrails and enablement for scalable approvals.

Answer inbound phone calls from providers and collection staff to resolve claim status inquiries, explain billing processes and timing, coordinate with internal departments, meet service and availability standards, identify system/procedural issues, and complete assigned projects.

Lead global support operations to transform manual processes into AI-augmented, outcome-based systems. Drive staffing, tiered support models, capacity planning, data-driven improvements, and cross-functional initiatives to improve customer experience and operational efficiency. Build and empower teams, define success metrics, and institutionalize support intelligence at scale.

The Sr. Business Process Analyst manages Operation Data, leads process improvement initiatives, coordinates projects, and communicates with management across the organization.

Gather and document business and user requirements, define system scope, suggest workflow improvements, modify/test/implement third-party software or scripts, lead small-to-mid projects, fully document requirements/testing/code/processes, and mentor Associate Systems Analysts.

Handle inbound and outbound calls to investigate and process fraud cases for credit/debit accounts using fraud detection systems. Monitor cases, mitigate losses, meet performance targets, and participate in training while maintaining high service standards and accurate documentation.

The Executive Assistant will support a real estate team with operations, communication, scheduling, and administration, ensuring efficient data management and collaboration.

Lead operational scaling and acquisition integration for a platform, implement systems and reporting (ERP), partner with owners on day-to-day execution, and drive performance management to grow EBITDA and enable M&A-driven expansion.