Top Tech Jobs & Startup Jobs in Salt Lake City, UT

Drive sales growth for feed additive solutions across large commercial dairies and feedlots in the Western U.S. Develop nutritionist-aligned account plans, influence producers and veterinarians, translate technical data into economic value, gather market intelligence, lead technical discussions and educational events, and represent the company at industry events. The role requires extensive ruminant nutrition and commercial livestock experience, with 50–80% travel.

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.

Supports the regional sales team by qualifying inbound leads, managing software renewals, maintaining Salesforce pipeline and account data, preparing quotes, supporting order fulfillment, and identifying upsell opportunities. Builds relationships with partners and customers, resolves issues, provides product knowledge, and assists with sales-cycle management for smaller opportunities. Collaborates with sales, marketing, operations, and product management in a fast-paced environment.

Develop and maintain automated front-end, backend, and API testing frameworks using Python and tools such as Cypress and Playwright. Define manual and automated testing strategies, perform functional, performance, non-functional, and security testing, and integrate quality assurance into CI/CD pipelines. Collaborate with development teams, technical leaders, and clients to deliver scalable, reliable enterprise software.

Own renewal and expansion outcomes across a high-volume portfolio of SMB SaaS accounts. Manage GRR and NRR targets, forecast and document pipeline activity in the CRM, negotiate contract expansions, identify upsell and cross-sell opportunities, and engage customers throughout renewal and growth conversations. Partner with Customer Success Specialists, Product, Sales, Service Delivery, and Customer Experience to improve account health, product adoption, and execution. Surface customer feedback, manage risks, and contribute to SMB growth strategy.

Support federal cybersecurity compliance initiatives across NIST 800-53, FedRAMP, and RMF lifecycles. Responsibilities include control mapping, authoring SSPs and POA&Ms, conducting readiness and gap assessments, supporting continuous monitoring, coordinating 3PAO assessments, assisting remediation, documenting cloud authorization boundaries, and tracking regulatory updates. The role requires direct client communication, management of multiple projects, and familiarity with AWS GovCloud or Azure Government.

Build scalable customer intelligence workflows using Python, SQL, automation, product usage analytics, customer health modeling, and applied AI. Develop Slack summaries, data pipelines, renewal prediction models, and LLM-driven synthesis workflows. Partner with Customer Success and Analytics Engineering to identify customer risk, expansion, and adoption signals, improve health scoring, and deliver actionable insights. The role is remote-first and intended for an early-career engineering or analytics professional.

Coordinate and execute customer-facing communications (newsletters, product updates, campaigns, webinars) across Product, Customer Success, Sales and CX. Manage communications calendar, audience targeting, measurement and reporting. Support upsell/cross-sell campaigns and advocacy initiatives. Ensure brand-aligned messaging and leverage marketing automation, CRM, and AI tools to improve content and engagement.

Lead cross-channel customer experience analysis by combining quantitative and qualitative signals (NPS/CSAT/CES, contact center, digital analytics, transactional and complaint data). Design and run deep-dive investigations, translate findings into operational recommendations, coach analysts, partner with channel owners, and maintain measurement and narrative standards to drive quarter-over-quarter operational change.

Build, automate, and optimize AWS cloud infrastructure for reliability, scalability, security, and performance. Automate deployments and operational workflows, monitor production systems, improve alerting and uptime, troubleshoot incidents within SLAs, and partner with Engineering and Product on cloud architecture and operational improvements. The role also evaluates cloud technologies and supports secure, highly available SaaS environments.