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Top IT Support & Helpdesk Jobs in Sacramento, CA
Information Technology
The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.
Top Skills:
AutomateHeatMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills:
ItilMicrosoft Teams
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Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Aerospace
The IT Operations & Support Lead manages IT support operations, drives transitions to modern IT models, and ensures system reliability in aerospace environments.
Top Skills:
ItilMicrosoftMicrosoft 365 Commercial
Information Technology • Consulting
Provide support in generating and validating Gfx content, along with debug operations in a software programming environment.
Top Skills:
General Software Programming
Artificial Intelligence • Cloud • Information Technology • Software
The IT Support Specialist provides Level 4 operational support for Microsoft Teams, Teams Rooms, and Telephony services, leads shift operations, coordinates major incidents, and mentors support staff while ensuring service quality and operational readiness.
Top Skills:
Audio/VisualAudiocodesCisco Call ManagerMicrosoft TeamsTeams RoomsTelephonyVoip
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