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Manages multiple software implementation projects from initiation through closeout, including scope, schedules, budgets, risks, resources, quality, documentation, stakeholder communication, and customer status reporting. Coordinates internal teams, vendors, and customer leadership while ensuring projects meet business goals, timelines, and budgets. Recommends process improvements aligned with software implementations and contributes to project management best practices.

Maintains and optimizes network infrastructure across multiple locations. Monitors performance, traffic, and security; troubleshoots connectivity issues and outages; manages firewalls, VPNs, and security tools; upgrades network hardware and firmware; and maintains network documentation and topology diagrams. The role is 70% remote with 30% travel or on-site work.

Leads institutional partnership development and deal origination across commercial banking, private credit, private equity, investment banking, and advisory channels. Builds and manages strategic referral relationships, sources and structures complex financing transactions, identifies capital gaps, and coordinates with underwriting, risk, and executive teams. Maintains a strong deal pipeline, monitors private credit market trends, and achieves origination and funding targets through senior-level relationship management and financial expertise.

Conducts field investigations into suspected insurance fraud and misconduct. Responsibilities include scene recreations, traffic-light sequence documentation, witness and claimant interviews, document retrieval, notarized affidavits, wellness checks, unannounced visits, neighborhood canvassing, and detailed evidence-based reporting with timestamped photos or videos. The investigator works independently, travels as needed, and must maintain a vehicle, required insurance coverage, valid driver’s license, and investigative equipment.

Lead complex strategic-account programs, including statewide and multi-district SaaS rollouts, from kickoff through stabilization. Own program plans, governance, risk management, executive reporting, cross-functional coordination, and escalations. Partner with Sales, Services, Product, and Engineering to deliver engagements on time and within budget. Manage or mentor project and implementation staff while improving delivery playbooks, templates, and PMO-style practices.

Administer CRM, data, and technology systems; respond to staff and affiliate requests; maintain data integrity; create and deliver trainings; support nontechnical users; manage system functionality and data architecture; and collaborate with vendors, consultants, staff, and organizing affiliates.

Manages website design, content, performance, accessibility, SEO, and conversion improvements across multiple WordPress websites. Builds responsive pages and reusable Elementor templates, analyzes visitor behavior and analytics, improves customer journeys and lead-generation paths, coordinates technical fixes with developers, and maintains brand and marketing assets. Supports email and newsletter production while ensuring content accuracy, consistent branding, usability, and cross-device quality.

Assists with apartment community operations, team leadership, leasing, marketing, resident relations, maintenance coordination, vendor management, budgeting, collections, financial reporting, and property inspections. Supports occupancy and revenue goals, lease renewals, resident retention, employee development, compliance, and emergency response. The role is on-site and requires on-call availability as needed.

Manages U.S. sales and use tax compliance across multiple entities, including Vertex filings, workpapers, returns, compliance calendars, and tax guidance. Supports federal, state, and Canadian income tax work, conducts tax research, communicates with taxing authorities, and explains technical findings to internal stakeholders. The role requires strong accounting knowledge, Excel proficiency, accuracy, organization, independent deadline management, and effective communication.

Lead deployment strategy for Kira’s largest enterprise accounts, personally managing complex implementations from contract signature through launch, adoption, renewal, and expansion. Build trusted executive relationships, guide product solutioning with engineering, prototype AI-enabled solutions, and create repeatable deployment processes. Manage and coach Deployment Strategists, establish playbooks and quality metrics, and support high-stakes customer escalations. The role is based in New York City with significant travel and extended onsite work in the UK.