Assistant Community Manager

Woodmont Properties is seeking an energetic, service-focused Assistant Community Manager to help lead the day-to-day operations of one of our apartment communities. Working closely with the Community Manager, you’ll play a key role in creating an exceptional resident experience while supporting leasing, financial performance, property operations, maintenance coordination, and team development.

This is an excellent opportunity for a multifamily professional who enjoys being hands-on, solving problems, developing teams, and driving results.

🏢 Company: Woodmont Properties
🕒 Schedule: Full-Time | Exempt
💻 Work Arrangement: On-site

Community & Team Leadership

• Assist the Community Manager with daily property operations and team leadership.
• Coach, train, and support leasing, office, and maintenance team members.
• Help coordinate employee schedules and emergency coverage.
• Participate in interviewing, hiring, training, performance evaluations, and employee development.
• Lead team meetings and help implement strategies to improve property performance.
• Ensure company policies, procedures, and safety standards are consistently followed.

Leasing & Marketing

• Help achieve community occupancy and revenue goals.
• Assist with apartment tours, leasing, and prospective resident follow-up.
• Develop and execute property marketing and outreach initiatives.
• Monitor online, print, and social media advertising for accuracy and effectiveness.
• Conduct competitive market surveys and stay informed about local market conditions.
• Review leases and rental applications in accordance with company procedures.
• Inspect vacant apartments and help ensure sufficient inventory is market-ready.
• Develop local business and community outreach opportunities that generate traffic and leasing activity.
• Maintain strong curb appeal throughout the community.

Resident Experience & Retention

• Deliver responsive, professional service to residents.
• Help ensure resident requests are addressed promptly and residents are informed of delays.
• Coordinate lease renewals, including communicating rent increases and lease changes.
• Resolve resident concerns professionally and effectively.
• Develop resident programs and activities that strengthen community engagement and retention.

Property & Maintenance Operations

• Conduct regular property inspections with the Maintenance Supervisor.
• Help coordinate unit turns, move-ins, and move-outs.
• Monitor vacant apartments to ensure appropriate market-ready inventory.
• Coordinate the work of vendors and outside contractors.
• Maintain accurate preventative maintenance, inspection, inventory, safety, and work-order records.
• Identify opportunities to improve service quality while controlling operating costs.
• Obtain bids and assist with purchasing supplies and contracted services.

Financial & Administrative Responsibilities

• Assist with property budgeting, capital budgeting, and financial reporting.
• Collect rent and monitor outstanding receivables.
• Manage delinquent accounts according to company procedures and applicable laws.
• Maintain accurate property transaction and expenditure records.
• Monitor expenses against approved budgets.
• Reconcile property petty cash/debit card activity as required.
• Identify opportunities to increase property income and control operating expenses.
• Maintain an organized and professional leasing office.

Required

• Strong customer service, communication, and problem-solving skills.
• Ability to effectively supervise, coach, and motivate team members.
• Strong organization and time-management skills with the ability to manage competing priorities.
• Financial aptitude with an understanding of budgets, receivables, expenses, and property performance.
• Ability to work collaboratively with maintenance teams, vendors, residents, prospects, and leadership.
• Ability to exercise sound judgment and maintain confidentiality.
• Commitment to workplace safety and compliance with company policies and applicable laws.
• Ability to provide emergency/on-call support as required by the community.

Preferred

• Previous experience in multifamily property management, apartment leasing, or residential community operations.
• Previous supervisory or team leadership experience.
• Experience with property budgeting, collections, renewals, and occupancy management.
• Knowledge of competitive market surveys and multifamily marketing.
• Familiarity with Federal Fair Housing requirements.
• Experience coordinating maintenance operations, vendors, or capital improvement projects.

Successful candidates will demonstrate:

• Leadership and accountability
• Strong business and financial acumen
• Excellent resident and customer service
• Clear written and verbal communication
• Conflict resolution and problem-solving skills
• Team development and delegation
• Attention to detail
• Project and time management
• Cost-conscious decision-making
• Adaptability and sound judgment
• Commitment to quality, safety, integrity, and continuous improvement

Woodmont Properties offers a competitive benefits package that includes:

• 🩺 Medical insurance
• 🦷 Dental insurance
• 👓 Vision insurance
• 💰 401(k) with company match
• 🌴 Paid time off (PTO)
• 🎉 Paid holidays

Benefit eligibility, coverage, and plan terms are subject to applicable company plans and policies.

This is an on-site position based at the apartment community and requires regular interaction with residents, prospects, team members, vendors, and contractors.

The Assistant Community Manager must be able to respond to property needs and be available for on-call emergency support as required.

If you’re a motivated multifamily professional who enjoys leading people, improving operations, and creating an outstanding resident experience, we’d like to hear from you.

Apply today and build your career with Woodmont Properties.

Woodmont Properties is an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs and in accordance with applicable federal, state, and local employment laws

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write memos, letters and create reports ability to respond to complaints or inquiries from employees, residents, prospects and vendors. Ability to communicate in a clear and precise manner.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions.

Reasoning Ability:

Ability to solve practical problems by considering courses of action within the framework of existing policies, principles and standards. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and deal with issues or problems by identifying relevant information and develop solutions through analysis and planning.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and Property Management Software.

Certificates, Licenses, Registrations:

Property Manager License and/or Real Estate License required as per state & local laws

ARM, CAM, CAPS, MPM, RMP desired, but not necessary.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to reach with hands and arms. The employee is usually required to stand; usually walk; sit; use hands and fingers to handle or feel and usually talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions this is especially the case when walking and inspecting the properties.