Top Tech Jobs & Startup Jobs in Rochester, NY

Outbound-focused SDR responsible for researching, engaging, and qualifying small and mid-sized fitness/wellness studios via calls, email, social and in-person outreach. Schedule demos, maintain HubSpot data, meet KPIs, build local presence, drive referrals, and support smooth handoffs to Account Executives.

The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.

Work with clients and technology teams to gather and translate business requirements into technical user stories and solutions, propose process improvements, and communicate effectively with stakeholders. Assist in analytical solution delivery and may write/execute SQL queries.

Manage a portfolio of enterprise SaaS customers to drive retention, renewals, and expansion. Coordinate cross-functional teams, define success metrics, drive product adoption and enablement, surface voice-of-customer insights, manage escalations and commercial negotiations, and maintain CRM records to ensure scalable, high-touch account success.

Design and implement portfolio-construction and trade-execution models, focusing on optimization, risk modeling, tax-aware execution, and backtesting. Translate research into production-quality systems, collaborate with investment and engineering teams, validate strategies against historical data, and maintain robust, scalable services for managing client portfolios.

The Creator Partnerships Manager will source and recruit creators, negotiate contracts, manage onboarding logistics, handle technical setups, and maintain a talent database. This role requires operational skills and a strong understanding of creator demographics and content styles.

Lead design and scaling of backend data infrastructure for Beacon's Datastore: build event-driven pipelines, data models, and APIs; draft RFCs; integrate services; improve operational robustness, documentation, and tooling to support clinical and scientific workflows.

Own expansion within large enterprise accounts: drive growth via renewals and new opportunities, manage complex multi-stakeholder deals, build executive relationships, mentor BDRs, and collaborate with Sales, Customer Success, and Product. Travel 1-3 weeks per quarter.

Lead operational execution of the information security program: coordinate cross-functional initiatives, track roadmap and audit evidence, build metrics and executive dashboards, manage policy and awareness programs, and handle vendor/MSSP administration to ensure audit readiness and regulatory compliance.

Manage personal origination pipeline, serve as advisor to clients, evaluate opportunities, maintain pipeline discipline, and contribute to strategic initiatives in telecommunications and infrastructure.