Top Tech Jobs & Startup Jobs in Rochester, NY

Supports partner growth and operational excellence across existing accounts. Coordinates cross-functional teams, manages workflows and follow-ups, assists with integrations, and supports conversion and pricing optimization experiments. Monitors performance data, adoption trends, forecasting, and reporting while developing partner-facing and account-management skills. The role is designed to build operational expertise in Year 1 before assuming independent account ownership.

Leads and builds the company’s CRO function across onsite optimization and paid-media landing pages. The role combines hands-on experimentation, funnel and offer strategy, client communication, analytics, process development, revenue growth, and eventual team building. The director will work with paid media, creative, GTM, and leadership while creating scalable testing roadmaps, workflows, and playbooks for ecommerce clients.

Design, build, and maintain scalable, highly available AWS cloud infrastructure for healthcare SaaS services. Develop Infrastructure-as-Code deployments and CI/CD pipelines across environments, manage Kubernetes and serverless workloads, and own monitoring, alerting, observability, disaster recovery, and backups. Strengthen cloud security through IAM, WAF, KMS, secrets management, certificates, and logging. Contribute to system reliability, documentation, and on-call support while collaborating on secure, cost-efficient infrastructure solutions.

Own strategic enterprise accounts, driving retention, renewals, expansion, quota attainment, and revenue growth. Build account plans, cultivate executive relationships, lead business reviews, negotiate commercial agreements, manage forecasts and pipeline, identify risks and opportunities, and coordinate internal teams to deliver client value. Serve as a strategic advisor and advocate for major clients while sharing account-management best practices and supporting team development.

Reviews contracts, payment schedules, budgets, and hours; prepares invoices and revenue calculations; tracks project profitability, backlog, cash flow, and payment schedules; analyzes change orders and supports Project and Finance Managers with project-related reporting and analysis.

Create standard design guidelines and graphic assets to support the marketing team and fellow interns. Work is project-based, guided by a volunteer mentor, and flexible to meet course internship requirements.

Lead product vision and strategy for complex, high-stakes digital products in client engagements. Serve as the senior product advisor to executives, define operating models and delivery standards, guide discovery and roadmapping, resolve complex product decisions, and establish success metrics. Mentor experienced product managers, influence engineering and design teams, support business development, and improve product management practices. Apply AI tools such as Claude to increase efficiency and strengthen research and product thinking.

Provides bilingual Spanish-English customer support for the CompliancePro SaaS platform through phone, email, and chat. Resolves technical, product, process, and compliance questions; assists with navigation, contractor account changes, and mergers. Documents cases in Salesforce or a CRM, monitors customer health, supports product adoption, escalates issues, and collaborates internally to improve customer experience and support processes.

Manages existing hardware client relationships and serves as the primary quoting resource for business IT and VoIP equipment. Responsibilities include gathering requirements, sourcing products, negotiating with vendors, registering deals, preparing accurate quotes, managing refurbished equipment requests, supporting Account Managers, protecting margins, tracking performance, and identifying hardware revenue opportunities. The role requires technical product knowledge, vendor relationship management, attention to detail, and the ability to manage multiple quotes independently.

Manage Bluesky’s relationships with news organizations, reporters, newsroom teams, and publishers. Guide partners on Bluesky and AT Protocol, develop audience-growth strategies, plan digital and in-person campaigns, define partnership metrics, and use data to improve engagement. Collaborate with product, marketing, communications, and trust and safety teams to turn partner insights into product recommendations and strengthen Bluesky’s value for news publishers.