Top Tech Jobs & Startup Jobs in Rochester, NY

The Customer Experience Knowledge Management Associate will manage knowledge base content, ensuring accuracy and accessibility for clinical support agents and customers. This role involves content creation, data analysis, compliance monitoring, and collaboration across teams to consolidate information and improve usage of the knowledge base.

The role focuses on improving Dandy's website performance to drive growth, conversion, and global scaling, partnering with various teams while leveraging analytics and enhancing user experience.

The Senior Controls Engineer will lead software development for manufacturing machines, collaborating with engineering teams and handling production equipment from commissioning to mass production.

As the Business Development Lead for Care Partnerships, you'll drive mid-market health system partnerships from prospecting to launch, build relationships with leaders in care management, and support enterprise deals alongside your team.

Manage Headway's SEM program, focusing on campaign architecture, budget management, conversion optimization, and collaboration with engineering and data science teams, utilizing AI tools for process improvements.

As Director, Clinical Product, you'll guide the development of AI-enabled healthcare tools, ensuring clinical soundness, ethical design, and patient safety while collaborating across teams.

The Engagement Services Manager is responsible for implementing services, managing customer relationships, scoping projects, and ensuring that service deliverables meet business needs during the sales cycle.

The Engagement Services Manager at Samsara drives implementation and integration services, collaborates with sales teams, and builds customer relationships, aiming to meet service quotas and enhance client satisfaction.

The Sr. QA Analyst ensures quality in deal support processes through auditing, coaching, and data analysis, driving continuous improvement.

The Senior Security Engineer will design secure development lifecycles, integrate security tools, lead remediation of security issues, and mentor teammates, ensuring systems resilience and security across DraftKings.

In this role, you will engage with healthcare partners to drive pipeline generation, manage relationships, and enable the sale of Intellistack's solutions, focusing on improving patient experiences and operational efficiency.

The Senior Manager, Customer Enablement Content is responsible for creating sales messaging, competitive intelligence activation, and alignment of marketing campaigns, ensuring impactful enablement for sales teams.

The Active Disclosure Account Manager manages customer relationships, renews licenses, and drives B2B software sales of financial reporting solutions.

The Treasury Associate manages daily cash operations, oversees liquidity, prepares cash forecasts, and supports debt management and compliance needs.

The Product Manager will oversee user access experiences, improve authentication workflows, partner with engineering and sales teams, and drive revenue and retention strategies for Pluralsight's products.

The Product Marketing Manager is responsible for market strategy, product positioning, sales enablement, and supporting product launches, while collaborating with various teams.

The Billing Solution Architect will design and implement billing solutions and integrations, support backend systems, and troubleshoot issues while collaborating across teams.

The Principal GTM Analyst translates complex business questions into actionable insights, collaborating with Marketing and GTM teams to drive growth and marketing efficiency through advanced analytics and storytelling.

Lead the development of a new Endpoint Security Posture Management product, focusing on collaboration with engineering and design while managing the product's strategy and roadmap.

Act as the post-sales technical liaison to ensure customer success: resolve escalated technical issues, onboard and train customers, drive adoption, advocate customer needs to product/engineering, enable technical sales and identify upsell opportunities, and represent Huntress at events.

The Director, Enterprise Architecture & Intelligent Automation will define and govern GitLab's internal systems architecture, integration, and automation strategies to support business scaling and ensure compliance with enterprise standards.

As an Engagement Manager, you will drive customer partnerships, design professional services engagements, and lead large-scale DevSecOps initiatives. Responsibilities include building trusted relationships, conducting discovery sessions, structuring proposals, and managing account escalations to ensure customer success and satisfaction.

The CX Services Program Manager at GitLab oversees customer engagement strategies, service design, and product adoption, aiming to enhance customer journeys and outcomes with the GitLab platform.

As a Billing & Analytics Software Engineer, you'll design and maintain the billing pipeline, integrate billing systems, and develop customer-facing analytics dashboards to support revenue recognition and operational observability.

Lead the edge deployment strategy for Deepgram's speech AI models, optimizing for performance on constrained hardware and collaborating with partners like Qualcomm to deliver secure solutions for defense customers.

As a Systems Architect, you'll define and drive the infrastructure architecture for AI/ML workloads, design multi-cloud strategies, manage compute orchestration and storage systems, and lead capacity planning, while also collaborating with engineering leadership.