Top Tech Jobs & Startup Jobs in Rochester, NY

Manage end-to-end accounts receivable, invoicing, payment follow-up, account reconciliation, QuickBooks Online bookkeeping, expense support, financial reporting, and process improvement. Provide office, asset management, basic legal, and HR operations support while partnering with leadership and external providers. The role requires accurate, audit-ready financial records and may expand into a full-time finance and operations position.

Provide frontline technical support by managing customer tickets, troubleshooting issues, resolving problems, escalating when needed, and communicating clearly. Become an expert in Guidebook’s Builder CMS and product suite, advocate for customers, identify experience trends, improve documentation, and optimize AI support tooling. The role includes assigned weekend coverage, cross-functional collaboration, and consultative customer success support for higher education clients.

Provides technical engineering support to aircraft clients and operators. Analyzes aircraft systems, maintenance issues, repairs, modifications, reliability concerns, costs, and technical documentation. Guides repair teams and maintenance shops, coordinates retrofit campaigns, qualifies repair facilities, delivers technical training, presents aircraft improvements, and prepares technical and cost reports. Requires collaboration with customers, suppliers, engineers, mechanics, and operators while maintaining current knowledge of aircraft technologies and maintenance practices.

Designs, deploys, maintains, and troubleshoots resilient infrastructure supporting Oracle Utilities software for clients. Responsibilities include Linux server configuration, networking, firewalls, VPNs, hardware and software tuning, connectivity troubleshooting, root-cause analysis, process improvement, metrics, client communication, technical support, and on-call incident response. Preferred work includes WebLogic administration, virtualization, backup systems, Oracle Database administration, Active Directory, DNS, and Microsoft Office support. The role is remote within the United States with occasional travel for go-lives, incidents, and data center work.

Own end-to-end embedded software program execution across firmware, drivers, bootloaders, hardware, architecture, compiler, runtime, and validation teams. Align software milestones with tape-out, silicon and board bring-up, validation, and customer delivery. Identify and resolve cross-team risks, manage schedules and operating cadence, support platform enablement, and coordinate distributed engineering teams and external partners for AI accelerator deployments.

Design, build, and operate scalable distributed backend systems and services end to end. Integrate Web3 protocols, blockchain networks, and smart contracts while ensuring reliability, security, performance, observability, and code quality. Collaborate with product teams and API clients to shape solutions, contribute to technical discussions, mentor engineers, and use AI throughout the development workflow.

Manage the Acadience K-12 reading and math assessment products and platform, including roadmap planning, requirements, user stories, usability research, product analytics, development coordination, testing, launch, and go-to-market support. Collaborate with researchers, designers, engineers, customer-facing teams, and organizational leaders to prioritize initiatives, mitigate risk, improve user satisfaction, and support successful product adoption.

Leads company-wide cost savings and strategic supply chain projects from planning through execution. Develops project plans, manages governance, validates financial savings with Finance, redesigns inefficient processes, coordinates cross-functional teams, and provides executive-level reporting on progress, risks, and outcomes. Requires strong project management, analytical, communication, ERP, and spreadsheet skills in a manufacturing or industrial environment.

Owns the end-to-end HR function for a distributed U.S. and New Zealand organization. Responsibilities include HR strategy, employee lifecycle processes, payroll oversight, HRIS selection and implementation, policies, internal controls, compliance, employee relations, performance management, compensation, benefits, recruiting, and onboarding. The role partners closely with the CFO, executives, managers, Finance, external counsel, vendors, and New Zealand HR support to build a scalable HR operating model.

The Chief of Staff serves as a strategic partner to the CEO and COO, managing executive operating cadence, board and investor relations, enterprise initiatives, OKRs, strategic planning, and organizational effectiveness. The role leads fundraising strategy across venture, philanthropic, and government sources, including pipeline management, grant execution, investor materials, and stakeholder engagement. It also coordinates executive meetings, tracks KPIs, supports decision-making, and manages cross-functional projects. Travel to markets, conferences, and company meetings is approximately 20–25%.