Top Tech Jobs & Startup Jobs in Rochester, NY

Support Total Rewards operations across benefits, compensation, and recognition. Tasks include processing benefits invoices and claims, administering recognition and compensation platforms, assisting with audits and open enrollment, supporting merit/promotions, maintaining SOPs and reports, and responding to employee inquiries.

Build, maintain, and ship the Jan cross-platform desktop app using Tauri. Work full-stack (React/Node.js frontend, Rust native), own packaging, builds, installers, auto-update, code signing, and release pipelines, and provide first-class Linux support. Integrate local model runtimes and use agent-native workflows to iterate quickly while ensuring reliability and performance.

Provide technical, front-line customer support and onboarding for Heartflow's web-based medical software. Troubleshoot issues, manage cases and knowledge base, deliver documentation and customer feedback into CRM, assist sales and production, and support account adoption and satisfaction metrics. May require on-call and weekend coverage after training.

Lead and execute partnerships and fundraising strategy, cultivate major donors and partners, prepare grants and impact reports, manage fundraising budget, mentor a small partnerships team, represent the organization at events, and ensure governance and compliance of fundraising activities.

Respond to inbound leads quickly, qualify prospects, and book discovery meetings. Prospect into target accounts via phone, email, LinkedIn and intent signals. Collaborate with Sales, Marketing, Customer Success and RevOps, maintain HubSpot data, and provide feedback on messaging and lead quality to drive pipeline for new logo and expansion opportunities.

Manage regional sales by leading representatives, executing strategic plans, developing forecasts and territories, selling through distributors and contractors, delivering product demonstrations, recruiting and training staff, maintaining client relationships, tracking performance, and representing the company at trade shows.

Build scalable, high-performance systems for an AI-powered Web3 trading platform. Develop blockchain and AI features, design reliable architectures, solve complex engineering challenges, and collaborate with a global, remote team. Senior candidates expected to have strong technical expertise and autonomy.

Manage a caseload of customer support tickets from intake to resolution: investigate product/configuration issues, use logs and browser debugging, coordinate escalations with internal teams, communicate with customers, and create reusable support documentation and training materials.

Speculative/open application notice inviting candidates to submit interest for future roles at Janes. Highlights inclusive culture, flexible/hybrid work arrangements, and encourages applicants regardless of background or working needs.

This role drives strategic partnerships with property management and builders, overseeing business development, customer engagement, pilot management, and sales cycles for LG's connected appliance offerings.