Top Tech Jobs & Startup Jobs in Rochester, NY

Strategic HR Business Partner advising Engineering, Research, Product Strategy, and Technical Operations on organizational design, workforce planning, leadership coaching, performance management, compensation, employee experience, and HR operations. Build people programs, drive talent and succession planning, partner with recruiting and legal, leverage people data and AI tools, and serve as a Rippling administrator to scale processes across globally distributed technical teams.

Lead client-facing operations for assigned accounts: manage high-volume client communications, onboarding, portal demos, logistics coordination, operations liaison, data review and settlement reconciliation, generate quotes and strategic reports, run operational calls and QBRs, identify upsell opportunities, and ensure retention through proactive problem-solving and follow-through.

Lead and scale Prevail's Research function: set vision and strategy, manage and hire researchers, run complex quantitative and qualitative analyses, build cost-effectiveness and fund-sizing models, evaluate interventions, synthesize evidence into clear decision-ready outputs, and advise senior leaders to inform philanthropic investments.

Lead insurance operations team to drive service excellence for financial advisors through reporting, escalations, process improvements, project management, cross-functional collaboration, and people leadership to ensure consistent, high-quality operational performance.

Lead global sourcing and category strategy for indirect categories (excluding IT). Drive supplier selection, negotiations, cost reduction, KPIs, and long-term strategic planning while managing critical supplier relationships and aligning procurement with business needs.

Own customer support tickets end-to-end for a card-issuing platform: triage, debug production APIs and authorizer behavior, query Snowflake, check Grafana/Loki, use internal tooling (Retool, Metabase), surface recurring issues to Product/Engineering, maintain SLAs and knowledgebase (Notion), and build/update internal tools.

Lead global Record-to-Report processes for Warner Music GroupGBS. Manage adoption, process consistency, system integrations, master data integrity, training, policy updates, and a team of functional product owners supporting migrations, M&A integrations, and continuous improvement across regional centers.

Provide multi-channel client support for BHG Financial customers, manage pipelines, record interactions in CRM, become product SME, build internal and external relationships, and collaborate cross-functionally.

Design and build React-based applications, support component design and deployment practices, implement data storage and scalable performance optimizations, work with clients and technical leads, apply UI/UX principles, testing at all levels, collaborate on code reviews and agile delivery.

Lead and perform mechanical design for power, lighting, and low-voltage systems and related products. Direct and assist design staff, prepare CAD drawings and presentations, perform mechanical calculations and code-compliant designs, coordinate with clients and subcontractors, and prepare design proposals while documenting design scope and assumptions.