Top Tech Jobs & Startup Jobs in Rochester, NY

Lead customer success outcomes for an enterprise B2B SaaS portfolio: drive adoption, health, retention, renewals, and scaled success motions. Build operating models, playbooks, dashboards, and cross-functional processes; mentor the team and manage success-related projects and executive reporting.

Run day-to-day marketing production for a team of artists, project-manage creation of videos, photos, animations and graphics, plan campaigns and shoots, and build scalable systems and workflows (Airtable/Asana) to improve efficiency and asset organization.

Manage domestic and international travel logistics for seminar staff: book flights, hotels, ground transport; create consolidated itineraries; monitor schedules; handle disruptions and group travel; be on-call for occasional travel emergencies.

Act as strategic lead and primary client contact to develop and oversee SEO, paid media, local search, and analytics strategies. Monitor performance with GA4, Search Console, and SEMrush, present data-driven recommendations, coordinate execution with internal teams, identify growth opportunities, and build long-term client relationships.

Lead full-cycle recruiting for technical and business roles: partner with hiring managers, source and assess candidates, coordinate interviews, manage offers, maintain ATS records and recruiting metrics, support onboarding, and help shape talent strategy and employer brand.

Build and run a high-output AI-powered content factory producing multi-format content (video, ads, posts, email, landing pages). Own systems, workflows, and paid media execution (Meta, LinkedIn, Reddit), optimize performance, iterate fast, and drive demos and revenue.

Lead FP&A processes including budgeting, forecasting, financial modeling, profitability and variance analysis. Provide strategic insights to senior leadership, maintain data integrity, use analytics and AI tools, and drive continuous improvement in reporting and financial planning.

Lead technical discovery, demos, and POCs for Omni's AI analytics platform; partner with sales to qualify use cases, transition trials to customers, mentor junior SEs, and provide product feedback.

Own ongoing financial reporting and monthly leadership decks, perform ROI and margin analyses, track department-level KPIs, maintain BI and Salesforce data, partner with Data for pipelines, support ad hoc financial requests, and apply AI/automation to improve reporting accuracy and speed.

Lead and scale the Vertical Platform product layer, translating strategy into multi-year plans. Drive adoption, UX quality, growth experiments, and data-informed decisions. Partner with Design, Engineering, Marketing, and Data to deliver scalable platform-driven user experiences, hire and develop PM teams, and ensure cross-functional alignment and execution.