Top Tech Jobs & Startup Jobs in Rochester, NY

Lead product vision and roadmap for B2B web applications. Champion customers, define requirements and user stories, collaborate with engineering/design/marketing, use data and analytics to set KPIs, drive delivery via Agile and CI/CD, and improve product development processes.

Transform SOC operational data into actionable insights to improve MDR service delivery. Analyze workflows, identify gaps and trends, define performance metrics, validate improvements, integrate AI into analysis, conduct root-cause investigations, and collaborate with cross-functional teams to enhance quality, efficiency, and customer experience.

Lead financial performance, retention, and growth for assigned enterprise accounts. Build executive relationships, drive expansion and stabilization strategies, run QBRs/ABRs, coordinate cross-functional delivery, monitor performance, mitigate risks, and maintain account records in Salesforce to ensure operational excellence and client satisfaction.

Lead definition and delivery of AI-powered capabilities for a sustainability real-estate data platform. Shape roadmap, partner with customers and data science, own end-to-end features, define evaluation and trust frameworks, and ensure data foundations support AI. Drive cross-functional alignment and use AI tools in product workflow.

Lead BME's Strategic Communications practice: design and oversee public health communications, advocacy, and policy strategy; manage client relationships and staff; drive business development, proposals, and practice growth; provide media, branding, and digital campaign guidance; mentor team and ensure high-quality project delivery.

Design and implement technical solutions that align customer needs with MNTN's platform, support pre-sales as the technical SME, build and operationalize partner integrations, and collaborate cross-functionally to launch scalable go-to-market solutions and enablement materials.

Support a large portfolio of agency partners to drive retention and platform adoption through reactive support, proactive outreach, training, standardized playbooks, and data-informed escalation. Monitor usage and performance signals, maintain accurate records, and surface trends to improve processes and customer outcomes.

Support enterprise financial operations including revenue recognition, account reconciliations, billing/invoicing, payments, vendor and purchasing management. Drive P2P implementation, provide help desk support for vendor and invoicing systems, collaborate cross-functionally, ensure compliance and process improvements, and maintain documentation and reporting in enterprise ERP platforms.

Produce digital-first video news episodes from story development through publication across web, social, streaming and emerging platforms. Pitch and research stories, write outlines and scripts, coordinate guests and production logistics, lead shoots, verify facts, manage timelines, and collaborate with editorial and production teams to ensure timely, accurate, and engaging content.

Edit and adapt news and public affairs video for web and social platforms; manage media storage and organization; ensure audio and color quality control; deliver multiple edits on time to channel managers; support remote content delivery and media management workflows; perform additional assigned duties.

Lead the Americas Customer Success organization, managing Team Leads/Managers to drive retention, expansion, product adoption, and customer value. Ensure proactive adoption, success-plan execution, executive engagement, and close partnership with Sales, Technical Delivery, Product, and Support. Build leadership bench, coach on cybersecurity adoption and executive storytelling, and influence renewal and expansion outcomes.

Manage and optimize paid social and in-app acquisition campaigns (initial focus on Meta and in-app channels). Lead creative testing with designers, onboard and manage ad networks via Appsflyer, track KPIs, analyze performance, recommend optimizations, set budgets and channel KPIs, and collaborate with creative, data, product, and platform reps to scale profitable user growth.