Top Tech Jobs & Startup Jobs in Rochester, NY

Under guidance of senior staff, design, configure, test, deploy, and support Microsoft Dynamics 365/CRM solutions across sales, service and marketing. Gather requirements, produce specifications, assist testing and training, mentor junior consultants, support client communication, and contribute to business development and proposals.

Drive full-cycle enterprise sales to acquire strategic AI/ML and infrastructure customers. Prospect, qualify, negotiate complex high-ARR deals, manage pipeline and forecasts, partner with engineering, and ensure smooth handoffs to customer success. Represent Runpod at customer meetings and industry events.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

Lead technical onboarding for mid-market CrowdStrike customers post-sale, manage implementations, define 90-day success criteria, troubleshoot technical issues, escalate and coordinate cross-functional resolution, create knowledge base content, advocate for customers, identify renewal risks, and drive process improvements to ensure long-term customer success.

Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.

Lead Brigit's product organization across product management, design, and research. Own product vision, roadmaps, and outcomes (acquisition, conversion, engagement, monetization). Build and scale cross-functional teams, drive data-informed experimentation, and partner with engineering, data, and marketing to optimize product velocity and business metrics in a regulated consumer fintech environment.

Responsible for driving sales of Digital Experience services, managing the sales lifecycle, and building relationships while expanding the customer base.

As a Customer Experience Intern, you will streamline processes, execute deliverables, and collaborate across teams to enhance the department's success.

This is an opportunity to join the 8am Talent Community to connect with the company for future job opportunities.

The Lead Infrastructure Engineer will define and build infrastructure at Atticus, managing platforms, security, reliability, and empowering engineering teams.