Top Tech Jobs & Startup Jobs in Rochester, NY

Lead hunting and account growth for defense manufacturing customers (DoD/DoE). Build a 20+ facility pipeline, engage program and facility leaders early, drive upsell/retention, execute capture playbooks, map contract vehicles, and feed field intelligence to leadership to win prototype-to-pilot and contract opportunities.

Design, build, and operate secure, scalable multi-account AWS infrastructure and self-service platforms using Terraform/Terragrunt. Improve CI/CD, observability, security (SOC2), cost optimization, and developer productivity. Mentor engineers, lead platform initiatives, and operationalize AI-assisted tooling and LLM-enabled workflows to increase reliability and velocity.

Drive customer engagements to architect, deploy, tune, and operate Couchbase-based data platforms. Solve complex technical issues, enable AI-ready architectures, advise stakeholders, collaborate with sales, and author technical collateral.

The Account Executive will drive growth by generating business opportunities, nurturing client relationships, conducting presentations, and managing the sales cycle in the K-12 education sector.

Support Account Managers with client and broker relationship management, prepare client-facing documents and meeting materials, use AI tools to research and draft communications, maintain client records, and assist with follow-up and account deliverables during a 1012 week internship.

Design, develop, and optimize SuiteCommerce solutions and SCA extensions for financial services. Build SSP applications and backend logic with SuiteScript, JavaScript, HTML/CSS, Backbone.js. Integrate third-party systems via REST/SOAP, maintain payment gateway and compliance integrations, and collaborate with teams to enhance eCommerce and client portal capabilities while tracking NetSuite updates.

Manage auto insurance claims by assisting clients with claim initiation, gathering and verifying documentation, following up with insurers, communicating with stakeholders, maintaining organized records, resolving disputes, and identifying process improvements to maximize recoveries and customer satisfaction.

Own post-implementation success for Built's largest, most complex clients: drive retention, adoption, and expansion through strategic account plans, multi-threaded relationships, health monitoring, QBRs, mentoring junior CSMs, and partnering with Product/Implementation to shape the roadmap. Leverage AI to accelerate analysis and identify growth opportunities while advising senior stakeholders in construction lending and commercial real estate finance.

Lead the end-to-end self-serve growth funnel—acquisition through conversion—owning strategy, roadmap, experiments, and metrics. Improve activation, retention, sharing, and free-to-paid conversion while partnering across Product, Engineering, Design, Data, Marketing, and Sales and applying AI-native approaches.

Owns commercial relationships for enterprise accounts, leading complex consultative sales cycles for mainframe modernization. Aligns customer goals with the Imogen platform and partners, drives pipeline and forecasting, partners with Delivery and Sales Engineering, negotiates partner-led deals, and represents the company in senior technical and business conversations to close and expand engagements.