Top Tech Jobs & Startup Jobs in Rochester, NY

Lead discovery, definition, and delivery of B2B SaaS product features. Own customer research, data-driven prioritization, UX collaboration, KPI tracking, and cross-functional execution with engineering, marketing, and customer success.

The Strategic Account Manager oversees commercial relationships, focusing on renewals, expansions, and account strategy, ensuring customer value and engagement across teams.

Drive end-to-end planning and delivery of large-scale cross-functional programs (events, launches, campaigns). Create project plans, timelines, RACI, and workback schedules; coordinate agencies and vendors; facilitate meetings; track milestones and action items; support roadmapping, resource allocation, and organizational program management processes.

Join Kled to help build the future of human data collection and design systems that influence AI data training through a consumer application.

Lead and develop a 7-person sales organization for an MSP, driving team performance, coaching, KPI monitoring, scalable sales processes, forecasting in CRM, cross-functional alignment, hiring/onboarding, and contributing to go-to-market and revenue strategy.

The Senior Business Development Representative at Narvar will generate new sales opportunities, build relationships with prospects, and set up meetings for sales executives, enhancing revenue growth.

Lead international tax strategy and compliance, manage transfer pricing and related documentation, prepare and review complex US international tax calculations and filings (GILTI, FDII, Subpart F, FTC, BEAT), oversee foreign tax provision (ASC 740/IFRS) and non-US filings, support M&A and treasury tax planning, and coordinate audits with internal teams and external advisors.

Handles moderate-difficulty workers' compensation claims: investigates compensability, establishes reserves, manages medical bills, negotiates settlements, facilitates return-to-work, closes files, manages vendors, and mentors team members.

The Destination Specialist will design and book customized travel experiences for clients, ensuring high-quality service and in-depth knowledge of South America.

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.