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Top IT Support & Helpdesk Jobs in Richmond, VA
Reposted 16 Days AgoSaved
Fintech • Machine Learning • Payments • Software • Financial Services
The Premium Support Engineer will serve as a technical authority for enterprise customers, ensuring optimal performance of air-gapped systems, advocating for feature requests, and managing incident responses.
Top Skills:
AWSAws CloudformationDatabricksDockerEksGoHelmJavaKubernetesPrometheusPysparkPythonSnowflakeTerraform
Information Technology
The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.
Top Skills:
AutomateHeatMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Manage and support CAD/RMS/public safety systems onsite: provide technical customer support, implement operational efficiencies, troubleshoot hardware/network/application issues, lead process improvements, perform root-cause analysis, and maintain strong customer relationships to ensure mission-critical system availability.
Top Skills:
CadCjisHp HardwareMcsaMcseMicrosoft Sql ServerMicrosoft Windows ServerMobile Data ComputingNetworkingOdbcRecords Management System (Rms)Scom (System Center Operations Manager)Windows Desktop Operating Systems
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
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Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills:
ItilMicrosoft Teams
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Analytics • Generative AI
We are looking for a NetSuite Consultant with experience in EDI to provide IT consulting and engineering solutions.
Top Skills:
EdiNetSuite
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