Top Tech Jobs & Startup Jobs in Richmond, VA

Manage a portfolio of enterprise accounts to drive retention, renewals, and net revenue growth. Serve as strategic advisor to C-suite stakeholders, identify upsell opportunities using platform data, lead renewal negotiations, mitigate risk, and maintain accurate forecasting and account documentation in HubSpot.

Lead and manage day-to-day SOC operations, incident command, queue health, SLA adherence, QA reviews, playbook governance, team coaching, and operational improvements while reporting KPIs and driving SOC maturity.

Design, build, and deploy ML models, LLM/RAG applications, and data pipelines in production. Perform EDA, monitoring, model evaluation, dashboards, and collaborate cross-functionally to translate business needs into scalable AI solutions.

Take ownership of end-to-end product and marketing design across web, native apps, print, and patient-facing materials. Build and maintain a scalable Figma design system, partner with product and engineering from problem definition through launch, ensure implementation quality, and iterate using data and customer feedback to drive measurable outcomes.

Design, build, and maintain scalable, secure cloud platform services using IaC and automation. Improve CI/CD, observability, and compliance (CMMC/NIST 800-171), support incident response, and produce platform documentation and runbooks.

Lead Client Success, Creator Operations, and Creator Acquisition functions to drive retention, expansion, and supply growth. Scale teams, set KPIs (NPS, retention, TAT, margin), partner cross-functionally with Sales/Product/Engineering, and improve creator sourcing, onboarding, and network strategy to meet demand while protecting margin.

Design, secure, and optimize on‑prem and cloud networks; manage firewalls and switching; integrate multi‑cloud connectivity; own external links (Megaport); troubleshoot production incidents and participate in 24x7 on‑call rotation to ensure high availability.

Own commercial strategy and drive double-digit growth across strategic P&C insurance accounts. Expand enterprise footprint, lead C-suite engagements, shape client innovation, manage multi-year multi-million-dollar deals, coordinate cross-functional delivery, and represent INSTANDA at industry forums.

Senior HR leader responsible for full-spectrum people strategy and operations for a fully remote, unionized nonprofit. Owns HRIS/PEO, benefits, payroll, compliance, CBA administration, grievance management, employee relations, performance management, organizational design, and leads the People Operations team. Advises executives, coaches managers, oversees investigations, drives retention and DEIA-aligned people strategies, and manages vendor relationships.

Produce paid digital political content from brief to delivery: write scripts and ad copy, scope and manage vendors and budgets, create simple paid-media assets, coordinate production and post, and ensure timely delivery across digital platforms in a fast-paced, cycle-based environment.