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Own the global CRM product supporting Pfizer’s customer-facing commercial, medical, access, and sales colleagues. Responsibilities include shaping the product roadmap, gathering requirements, prioritizing enhancements, demonstrating solutions, writing user stories, supporting agile delivery and UAT, measuring business impact, managing vendors, and ensuring scalable, compliant technology standards. The role partners with engineering, UX, operations, legal, regulatory, and privacy teams while supporting next-generation AI-enabled CRM capabilities.

Develop and execute omnichannel content strategies aligned with brand, customer engagement, and go-to-market goals. Plan, localize, deploy, and optimize content across channels and customer segments while managing approvals, compliance, analytics, testing, and customer journeys. Partner with marketing, medical, legal, compliance, agencies, and regional teams to build capabilities, share best practices, and support integrated local execution.

Supports cybersecurity resilience through security consultancy, risk mitigation, compliance guidance, security monitoring, assessments, audits, incident response, threat intelligence, policy development, and security awareness training. Produces risk management metrics and collaborates with technical and business teams to improve security outcomes. The role operates under supervision while resolving basic security problems and contributing to project milestones.

Undergraduate placement supporting Pfizer’s Global Public-Private Partnerships team across scientific project management, communications, website oversight, audit reporting, and stakeholder coordination. Responsibilities include tracking deliverables, managing project lifecycles, developing impact videos and messages, supporting European Commission reporting, assisting with ad hoc projects, and participating in external meetings. The role develops project management, communication, organizational, and operational skills within a global pharmaceutical research environment and includes some overseas travel.

Promotes Pfizer products to physicians and healthcare customers, achieving territory sales, market-share, and call goals. Plans daily sales activities, communicates medical information accurately, responds to customer needs, manages reporting and expenses, tracks market and competitor information, and builds professional relationships. The representative maintains pharmaceutical expertise, collaborates with internal teams, participates in training, and works under the District Manager’s direction.

Supports recruitment and onboarding delivery by managing candidate and new-hire inquiries, documentation, contingencies, records, job postings, offers, and onboarding tasks. Builds and maintains Power Platform automations and supports AI-enabled solutions to improve efficiency, compliance, and stakeholder experience. Analyzes operational data, identifies process improvements, and collaborates across teams while meeting service levels and regulatory requirements.

Configure, develop, integrate, and maintain ServiceNow ITOM solutions, including Discovery, Service Mapping, CMDB, CSDM, Event Management, and AIOps. Support product roadmaps, event correlation, automation, predictive incident detection, third-party integrations, MID Server management, troubleshooting, documentation, and CMDB data ingestion. The role partners with cross-functional teams and applies infrastructure, application, database, networking, cloud, and distributed-systems knowledge to improve IT operations visibility and efficiency.

Provide administrative support to managers and the team: arrange internal and external logistics, manage documentation and files, take meeting minutes and follow up, assist with budget control, implement company policies, and support/supervise assigned team activities and projects.

Drive territory sales for migraine/neuroscience products by engaging HCPs in-person and virtually, building relationships, implementing territory call plans, leveraging analytics, and collaborating cross-functionally while complying with regulatory and administrative requirements.

Leads Pfizer’s global executive recruiting strategy for VP-and-above and sensitive roles. Oversees end-to-end executive searches, talent mapping, candidate assessment, executive search firm partnerships, compensation collaboration, succession pipelines, and senior stakeholder advising. Manages 3–5 executive recruiting staff and partners with enterprise leaders, HR, Total Rewards, and Legal.