Recruiting Onboarding Delivery Associate

Posted 2 Days Ago
Be an Early Applicant
San Jose, Escazu, Escazu, CRI
In-Office
Entry level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Supports recruitment and onboarding delivery by managing candidate and new-hire inquiries, documentation, contingencies, records, job postings, offers, and onboarding tasks. Builds and maintains Power Platform automations and supports AI-enabled solutions to improve efficiency, compliance, and stakeholder experience. Analyzes operational data, identifies process improvements, and collaborates across teams while meeting service levels and regulatory requirements.
Summary Generated by Built In
Use Your Power for Purpose
At Pfizer, the Recruiting & Onboarding Delivery Associate role is centered on delivering an exceptional candidate and employee experience while helping drive operational excellence through innovation, automation, and continuous improvement. As part of the Candidate Experience team, you will join a dynamic organization committed to attracting top talent, ensuring every candidate feels valued from the first interaction through onboarding and integration.
What You Will Achieve
  • Facilitate talent acquisition by attracting high-quality candidates and streamlining their onboarding process, ensuring a positive experience for all new hires from initial contact through integration.
  • Serve as the primary point of contact for new hires and hiring managers to resolve onboarding questions and issues, including access to relevant tools, technologies, information, and events.
  • Take ownership of all recruitment and onboarding administration tasks and tickets, ensuring they are resolved efficiently and with a superior level of quality.
  • Manage and track pre-hire contingencies and onboarding tasks to ensure compliance, timely completion, and a positive candidate experience.
  • Prepare, update, and verify the accuracy of employee records and onboarding data through reliable data entry practices, supporting audit readiness and regulatory requirements.
  • Execute key operational components of the end-to-end recruitment and onboarding processes, including job posting, offer documentation generation and management, and pre-boarding documentation administration.
  • Ensure process alignment with country legal and privacy-related requirements, and deliver against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for recruitment and onboarding.
  • Identify opportunities to enhance recruitment and onboarding processes through continuous improvement, automation, and AI-enabled solutions that improve efficiency, scalability, compliance, and user experience.
  • Design, build, test, and maintain automated workflows, low-code solutions, and process automations using enterprise technologies such as Microsoft Power Platform to reduce manual effort and improve operational effectiveness.
  • Support the adoption and utilization of AI-powered tools, including Microsoft Copilot and Copilot Studio, to streamline recruitment and onboarding activities, improve service delivery, and enhance stakeholder experiences.
  • Collaborate with cross-functional teams to evaluate, develop, and implement innovative digital solutions, automations, and process enhancements that improve candidate, hiring manager, and employee experiences.
  • Analyze operational data, process trends, and user feedback to identify automation opportunities, optimize workflows, and support data-driven decision-making.
  • Develop and promote effective team collaboration and communication, operate within established procedures, and seek guidance as needed to uphold best practices and support organizational goals.

Here Is What You Need (Minimum Requirements)
  • High school diploma (or equivalent)
  • Hands on experience using Workday to support recruitment, hiring, and onboarding activities.
  • Experience supporting, developing, or maintaining process automations and workflow solutions using Microsoft Power Platform technologies, including Power Automate, Power Apps, and Copilot Studio.
  • Experience leveraging AI technologies, AI-powered agents, copilots, or low-code/no-code solutions to improve operational efficiency and user experience.
  • Strong written and verbal communication skills.
  • Customer-focused mindset.
  • Ability to work in a matrix environment.
  • English and Spanish fluency.
  • Hands on experience supporting recruitment and onboarding delivery processes.
  • Proficiency in Microsoft Office.

Bonus Points If You Have (Preferred Requirements)
  • Experience supporting digital transformation, process optimization, continuous improvement, or innovation initiatives within HR, Talent Acquisition, Shared Services, or Operations environments.
  • Proven ability to identify automation opportunities and implement scalable technology solutions while maintaining compliance, quality, and operational effectiveness.

EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
People Experience

Skills Required

  • High school diploma or equivalent
  • Hands-on experience using Workday for recruitment, hiring, and onboarding activities
  • Experience supporting, developing, or maintaining process automations and workflow solutions using Microsoft Power Platform, including Power Automate, Power Apps, and Copilot Studio
  • Experience leveraging AI technologies, AI-powered agents, copilots, or low-code/no-code solutions to improve operational efficiency and user experience
  • Strong written and verbal communication skills
  • Customer-focused mindset
  • Ability to work in a matrix environment
  • Fluency in English and Spanish
  • Hands-on experience supporting recruitment and onboarding delivery processes
  • Proficiency in Microsoft Office
  • Experience supporting digital transformation, process optimization, continuous improvement, or innovation initiatives within HR, Talent Acquisition, Shared Services, or Operations environments
  • Ability to identify automation opportunities and implement scalable technology solutions while maintaining compliance, quality, and operational effectiveness

What the Team is Saying

Daniel
Anna
Esteban
Pfizer

Pfizer Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and mental‑health support, with strong plan options and provider networks. Feedback suggests these programs are a clear standout within the total rewards package.
  • Retirement Support — Retirement programs feature a 401(k) with company matching plus an additional company retirement contribution. Feedback suggests these elements are consistently highlighted as valuable components of overall compensation.
  • Leave & Time Off Breadth — Paid vacation, holidays, and sick time are often characterized as generous, with some locations offering the ability to purchase additional vacation days. Feedback suggests this breadth contributes meaningfully to work‑life balance.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Pfizer Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2.5 days a week
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